Debbie-Ann Watkis-Wiser

• Nurture a impactful relationships with customers to cultivate loyalty, boosting customer satisfaction.
• Cultivated strong customer relationships, resulting in a notable increase in repeat business and loyalty.
• Apply excellent communication skills to establish rapport to close sales and meet targets.
• Engaged proactively with customers to resolve concerns swiftly, fostering a positive shopping environment.
• Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
• Work collaboratively in team environment.
• Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
• Develop positive customer relationships through friendly greetings and excellent service.
• Provide repeat customers with exceptional care and attention.
• Increased customer satisfaction by addressing and resolving complex issues effectively.

• Rearranged disorganized merchandise to ensure proper placement.
• Unpacked and broke down merchandise cartons and pallets.
• Stocked shelves and storage areas with the correct products.
• Prepared merchandise for the sales floor by removing it from packaging, verifying price information and affixing labels.
• Responded to customer concerns with friendly and knowledgeable service.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Stocked and replenished merchandise according to store merchandising layouts.

• Mega mart Wholesale club -Provide Great Customer Service and interpersonal attention to patients.
• Daily inspection of Brand/Generic drugs for expiration dates, properly stocking of new drugs and supplies.
• Prepare and process medical insurance, claim forms, posting bill amounts and calculating copayments.
• Assist Pharmacist in Dispensing and labeling of prescriptions, packaging and entering orders into a computer software.
• Compound, mix, weighing, calculating, measuring of Pharmaceutical drugs ingredients under the supervision of the Pharmacist.
• Greet Customers, address their questions and concerns, advise them on medication brands, medical equipment or health supplies.
• Receive and deliver prescriptions, gather clinical information for pharmacist.
• Assist with inventory control by entering purchased pharmaceutical orders by way of computer.
• and properly stocking and restocking of drugs and supplies.
• Maintain computer records and File prescriptions.
• Provide administrative support by answering phone calls and managing insurance billing -Unpack, sort, count and label incoming merchandise including items that require special handling or refrigeration.
• Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.

Customer Service Supervisor for the Dispensary area. Being a Liaison between Pharmacist and Customer along with my other pharmacy duties mention above.

• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.