Sharmin Bartholomew
Phoenix ,IL
Summary
Skilled program director adept at managing all facets of program operations, including administration and outreach. Well-versed in multitasking to achieve challenging goals. Prepared to leverage several years' experience the field to take on challenging role.
Overview
13
13
years of professional experience
Work History
Program Director
Millennium Solar Electric Training Academy
Calumet City, IL
01.2018 - Current
- Conducted needs assessments and developed program objectives.
- Created and implemented new policies and procedures for the program.
- Managed budgeting processes, including creating forecasts and tracking expenses.
- Developed strategic plans to ensure successful program operations.
- Provided leadership in developing innovative approaches to meet program goals.
- Reviewed existing programs and identified areas of improvement or expansion.
- Collaborated with external partners to leverage resources for the program's success.
- Maintained communication with clients throughout their involvement in the program.
- Negotiated contracts with vendors as needed for supplies or services related to the program.
- Managed program operations and provided strategic leadership for workers.
Tax Preparer
Jackson Hewitt
Calumet City, IL
01.2015 - 04.2017
- Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
- Compiled data from clients to accurately complete tax forms.
- Identified potential deductions to minimize clients' tax liabilities.
- Reviewed prior year's returns for accuracy and completeness before submitting them.
- Assisted customers with any questions they had about their taxes or filing status.
- Filed electronically through approved software programs.
Director of Parks and Recreation
Phoenix Park District
Phoenix , IL
06.2011 - 04.2017
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Identified opportunities for improvement in operational performance metrics.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Recruited, hired and trained employees on operations and performance expectations.
- Cultivated and maintained relationships to promote positive work culture.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Built strong referral network to generate new business opportunities.
- Planned and implemented strategies to grow revenue.
- Coordinated activities with other departments to expedite work and improve interdepartmental performance.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Education
Some College (No Degree) - Business
South Suburban College of Cook County
South Holland, ILTax Preparation
Liberty Tax Service
Riverdale, ILHigh School Diploma -
Excel High School
Plymouth, MNSkills
- Customer service experience
- Business oversight
- Strategic leadership
- Budget coordination
- Organizational Leadership
Salary
- $45 per hour
Timeline
Program Director
Millennium Solar Electric Training Academy
01.2018 - Current
Tax Preparer
Jackson Hewitt
01.2015 - 04.2017
Director of Parks and Recreation
Phoenix Park District
06.2011 - 04.2017
Some College (No Degree) - Business
South Suburban College of Cook County
Tax Preparation
Liberty Tax Service
High School Diploma -
Excel High School
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