Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Improved patient well-being by providing compassionate and attentive personal care.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Provided mobility assistance such as walking and regular exercising.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted disabled clients to support independence and well-being.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Followed nutritional plans to prepare optimal meals.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Customer Service Suppervisor, Telecommunications Angineer
First Options
10.1986 - 11.2001
Ran office services, paid bills, was the office accountant, ordered supplies, ordered and installed phone lines, handled trading system in the office and on the american & new york stock exchange floor, paid and cashed checks for the brokers
Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
Performed preventative maintenance to keep tools and equipment functional.
Wrote, reviewed and edited technical document in accordance with template requirements.
Developed positive working relationships with stakeholders to effectively coordinate work activities.
Prepared action plans for problematic processes and assets.
Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Improved team productivity by providing technical guidance and mentoring junior engineers.
Reduced project completion time with efficient resource allocation and effective communication strategies.
Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
Participated in formal internal design reviews of proposed products and components.
Developed work plans for various personnel roles based on strengths and talents.
Account Representative
Irving Trust Co
09.1978 - 08.1986
Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
Contacted customers to assess satisfaction and current needs.
Assisted clients in navigating complex financial and legal processes to reduce risks.
Kept detailed records of customer interactions for optimal traceability.
Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
Handled retirement benefits checks
Education
Graduated High School - Accounting And English
New Uchrect High School
Brooklyn, NY
08.1978
Skills
Connecting and installing phone lines
Accounts payable
Installation of parts in computers
Customer service support
Timeline
Front End Checkout
Walmart
09.2022 - 03.2023
Home Health Aide
Vinent And Phyllis Petito
09.2013 - 11.2017
Customer Service Suppervisor, Telecommunications Angineer