Debbie DeFevre

Scheduling courses for doctors. Faxes. Mail. Credentialing. Assisted Administrator.

• Maintained accurate patient records using electronic health record (EHR) systems.
• Supported administrative tasks, including filing, data entry, and maintaining office organization.
• Managed purchasing, stocking and organizing inventory.
• Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
• Maintained Type office equipment and placed orders for materials in short supply to manage office supply inventory.
• Performed routine clerical tasks by scanning, filing, and copying documents.

• Led operational improvements to enhance patient care efficiency and streamline workflow processes.
• Developed training programs for staff, fostering skill development and enhancing team performance.
• Implemented quality control measures ensuring adherence to clinical standards and protocols.
• Coordinated cross-departmental initiatives to optimize resource allocation and improve service delivery.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members. Surgery Scheduling.