Johanna Carballo
Miami,Florida
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Assistant Administrator
San Miguel Community Wellness Center
Miami, FL
10.2021 - Current
- Maintained computer and physical filing systems.
- Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Evaluated customer needs and feedback to drive product and service improvements.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Performed routine clerical tasks by scanning, filing, and copying documents.
Psychosocial Rehabilitation Facilitator
San Miguel Community Wellness Center
Miami, FL
04.2021 - 10.2021
- Implemented evidence-based practices to deliver high-quality care tailored to individual needs effectively.
- Conducted comprehensive assessments to determine appropriate treatment strategies for each patient.
- Developed therapeutic relationships with patients, fostering trust and promoting adherence to treatment plans.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Empowered individuals with mental health challenges by teaching coping skills and self-management strategies.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
Psychosocial Rehabilitation Facilitator
Delray Medical Institute
Miami, FL
11.2020 - 03.2021
- Advocated for patients within the mental health system, ensuring access to necessary resources and supports.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
- Empowered individuals with mental health challenges by teaching coping skills and self-management strategies.
- Facilitated group therapy sessions, fostering a supportive environment for growth and healing
- Strengthened communication skills through regular interactions with others.
Education
Master of Science - Counselor Education
Florida International University
Miami, FL09.2026
Bachelor of Arts - BA - Psychology
Florida International University
07.2020
Associate of Arts (A.A.) - Psychology
Miami Dade College
01.2017
Skills
- Social Media
- Bilingual Communications
- Electronic Health Records (EHR)
- Relationship Development
- Schedule Coordination
- Records Management
- Office Coordination
- MS Office
- Events Coordination
- Idea Development and Brainstorming
- Network Administration
- Human Resources Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments
Published book author , " Goodnight, Nancy the Dinosaur"
Timeline
Assistant Administrator
San Miguel Community Wellness Center
10.2021 - Current
Psychosocial Rehabilitation Facilitator
San Miguel Community Wellness Center
04.2021 - 10.2021
Psychosocial Rehabilitation Facilitator
Delray Medical Institute
11.2020 - 03.2021
Master of Science - Counselor Education
Florida International University
Bachelor of Arts - BA - Psychology
Florida International University
Associate of Arts (A.A.) - Psychology
Miami Dade College