Johanna Carballo
Miami,Florida
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Assistant Administrator
San Miguel Community Wellness Center
10.2021 - Current
- Maintained computer and physical filing systems.
- Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Evaluated customer needs and feedback to drive product and service improvements.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Performed routine clerical tasks by scanning, filing, and copying documents.
Psychosocial Rehabilitation Facilitator
San Miguel Community Wellness Center
04.2021 - 10.2021
- Implemented evidence-based practices to deliver high-quality care tailored to individual needs effectively.
- Conducted comprehensive assessments to determine appropriate treatment strategies for each patient.
- Developed therapeutic relationships with patients, fostering trust and promoting adherence to treatment plans.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Empowered individuals with mental health challenges by teaching coping skills and self-management strategies.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
Psychosocial Rehabilitation Facilitator
Delray Medical Institute
11.2020 - 03.2021
- Advocated for patients within the mental health system, ensuring access to necessary resources and supports.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
- Empowered individuals with mental health challenges by teaching coping skills and self-management strategies.
- Facilitated group therapy sessions, fostering a supportive environment for growth and healing
- Strengthened communication skills through regular interactions with others.
Education
Master of Science - Counselor Education
Florida International University
Miami, FL09.2026
Bachelor of Arts - BA - Psychology
Florida International University
07.2020
Associate of Arts (A.A.) - Psychology
Miami Dade College
01.2017
Skills
- Social Media
- Bilingual Communications
- Electronic Health Records (EHR)
- Relationship Development
- Schedule Coordination
- Records Management
- Office Coordination
- MS Office
- Events Coordination
- Idea Development and Brainstorming
- Network Administration
- Human Resources Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Accomplishments
Published book author , " Goodnight, Nancy the Dinosaur"
Timeline
Assistant Administrator
San Miguel Community Wellness Center
10.2021 - Current
Psychosocial Rehabilitation Facilitator
San Miguel Community Wellness Center
04.2021 - 10.2021
Psychosocial Rehabilitation Facilitator
Delray Medical Institute
11.2020 - 03.2021
Master of Science - Counselor Education
Florida International University
Bachelor of Arts - BA - Psychology
Florida International University
Associate of Arts (A.A.) - Psychology
Miami Dade College
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