Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
Youth Employment Specialist
Bridges from School to Work
Fort Worth, TX
07.2018 - 11.2024
Participated in team meetings focused on developing new strategies for improving service delivery.
Implemented a hands-on approach to help young adults with disabilities find jobs during and after high school.
Mentored students through job search processes, providing guidance on resume writing, interview skills, and workplace etiquette.
Fostered partnerships with local businesses to create job opportunities, expanding the network of potential employers for program participants.
Guided over 60+ young adults with disabilities to secure quality employment, enhancing their independence through tailored job search strategies and skill development.
Food &Beverage Operations Supervisor
Dallas/Plano Marriott at Legacy Town Center
Plano, TX
04.2015 - 05.2018
Led daily operations for multiple outlets, enhancing team efficiency and service quality.
Organized successful large-scale holiday events, generating $50K per brunch.
Twice honored as Brilliant Host of the Month for outstanding service delivery.
Trained department staff, boosting team skills, and overall performance.
Managed scheduling and payroll, ensuring smooth department operations.
Conducted monthly audits and inventory counts, maintaining operational accuracy.
Implemented customer service standards that increased client satisfaction.
Residential Specialist Supervisor
Roy Maas Youth Alternatives
Boerne, TX
02.2013 - 01.2015
Transported and supervised residents through shopping trips, doctor appointments and activities.
Provided emotional support and guidance to residents, referring them to campus resources when necessary.
Ensured that all safety protocols were followed at all times.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Participated in team meetings to review cases and develop strategies for addressing challenging behaviors.
Monitored client behavior throughout the day and documented any changes or incidents.
Collaborated with other professionals, including social workers, psychiatrists, and psychologists, to ensure comprehensive care for residents.
Maintained detailed records of resident interactions, incidents, and program attendance.
Education
Bachelor of Science - Social Work
Texas Woman's University
Denton, TX
12-2011
High School Diploma -
The Colony High School
The Colony
05-2003
Skills
Community outreach
Teamwork and collaboration
Multi-tasking
Excellent communication
Time management abilities
Career counseling
Effective Conflict Resolution
Dedicated Work Ethic
Hobbies
Treasure for daughters Girl Scout Troop
Volunteer for daughters soccer team
Baking
Arts and Crafts
Read
References
References available upon request.
Timeline
Youth Employment Specialist
Bridges from School to Work
07.2018 - 11.2024
Food &Beverage Operations Supervisor
Dallas/Plano Marriott at Legacy Town Center
04.2015 - 05.2018
Residential Specialist Supervisor
Roy Maas Youth Alternatives
02.2013 - 01.2015
Bachelor of Science - Social Work
Texas Woman's University
High School Diploma -
The Colony High School
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