Joshua C. Abner
Bend
Summary
Results-driven professional with extensive experience in customer service, leadership, and team management, seeking to contribute to the City of Bend as a Community Engagement Manager. Demonstrated ability to build strong relationships, communicate effectively with diverse groups, and manage multiple priorities in fast-paced environments. Adaptable and community-focused team player recognized for fostering collaboration, supporting organizational goals, and promoting meaningful engagement through strong interpersonal and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Employment Specialist
Goodwill Job Connections
07.2025 - Current
- Helping clients with barriers to employment find and keep jobs
- Conducting intake interviews and employment assessments
- Creating individualized employment or career plans
- Assisting with resumes, applications, cover letters, and interview preparation
- Connecting participants to community resources, training programs, housing, transportation, or support services
- Developing relationships with local employers and identifying job leads
- Tracking participant progress, case notes, and program compliance documentation
- Following up with clients after placement to support retention
- Leading workshops on topics like digital literacy, financial literacy, and workplace professionalism
- Participating/Coordinating in outreach events, job fairs, and recruiting activities in Madras, Redmond, and Bend.
Supervisor/ Inventory Coordinator
Consume Carbondale
05.2021 - 06.2025
- Monitoring and maintaining accurate inventory levels
- Tracking incoming and outgoing shipments
- Performing regular cycle counts and physical inventory audits
- Investigating and resolving inventory discrepancies
- Coordinating with purchasing, shipping, warehouse, and sales teams
- Ensuring products are stored properly and organized efficiently
- Maintaining documentation for receipts, transfers, returns, and damaged goods
- Supporting shipping and receiving operations when needed
- Ensuring compliance with safety procedures and inventory control policies
Manager and Nightly Closer
Pinch Penny
08.2019 - 05.2021
- Supervising, training, and scheduling employees
- Providing excellent customer service and resolving customer issues
- Maintaining inventory, stocking, merchandising, and store cleanliness
- Handling cash management, bank deposits, and daily sales reports
- Monitoring store profitability and sales performance
- Assisting a diverse population of customers with supplies, equipment, and product recommendations
- Managing a team of 8 workers and administrating all tasks
- Supporting hiring and employee development
Volunteer Work Overseas
Own Business
05.2020 - 08.2020
- Leading and managing charitable programs focused on education and community development
- Developing long-term strategies to improve educational access in rural communities
- Planning and overseeing school construction and renovation projects
- Coordinating with local governments, contractors, architects, and community leaders
- Managing project budgets, fundraising campaigns, and donor relations
- Supervising staff, volunteers, and project teams
- Ensuring compliance with charity regulations, safety standards, and building requirements
- Organizing community outreach and awareness events
- Evaluating program impact and preparing annual reports
- Building relationships with schools, educators, and nonprofit organizations
Resident Assistant
SIUC
08.2017 - 06.2018
- Tutoring/Advising/Mentoring during my Residency.
- Building a positive, inclusive, and safe residential community for a diverse population of students
- Supporting diversity, equity, and inclusion initiatives within the residence hall community
- Assisting residents with academic, personal, and social adjustment to campus life
- Enforcing university housing policies and community standards
- Responding to emergencies, incidents, and student concerns
- Mediating roommate conflicts and facilitating problem resolution
- Planning and hosting educational, social, and community-building events
- Conducting regular floor meetings and wellness check-ins
- Serving as a resource for campus services, academic support, and student involvement opportunities
- Participating in on-call duty rotations, including nights and weekends
- Monitoring residence hall safety and security procedures
- Assisting professional housing staff with opening, closing, and occupancy processes
Greeter/usher/box office/concession stand
AMC theaters
01.2016 - 07.2017
- Greeting guests and providing customer service
- Selling movie tickets, concessions, and promotional items
- Preparing and serving popcorn, drinks, and food items
- Operating cash registers and handling transactions accurately
- Cleaning theaters, lobbies, restrooms, and concession areas
- Checking tickets and directing guests to auditoriums
- Assisting guests with seating, accessibility needs, and theater questions
- Monitoring auditoriums during screenings for safety and policy compliance
- Restocking concession supplies and inventory
- Following food safety and sanitation guidelines
- Supporting opening and closing procedures
- Assisting with special events, premieres, or high-traffic showtimes
Education
B.A. - Psychology
Southern Illinois University Carbondale
Carbondale, IL05-2020
Skills
- Job development
- Employer outreach
- Community collaboration
- Community Outreach
- Public Engagement
- Training coordination
- Workforce development
- Case management
- Program planning
- Resource development
- Training and mentoring
- Networking events
- Partnership development
- Digital communication
Timeline
Employment Specialist
Goodwill Job Connections
07.2025 - Current
Supervisor/ Inventory Coordinator
Consume Carbondale
05.2021 - 06.2025
Volunteer Work Overseas
Own Business
05.2020 - 08.2020
Manager and Nightly Closer
Pinch Penny
08.2019 - 05.2021
Resident Assistant
SIUC
08.2017 - 06.2018
Greeter/usher/box office/concession stand
AMC theaters
01.2016 - 07.2017
B.A. - Psychology
Southern Illinois University Carbondale
Qualifications Summary
- 6+ years of experience in supervisory positions.
- Managed a team of staff members, effectively delegating tasks for efficient store operations.
- Organized grand opening hiring events, job fairs, work shops, and community outreach programs in the central Oregon area.
- Organized several company symposiums and public events with Southern Illinois University and surrounding area to promote the company.
- Co-Created/Managed a mission trip to England to build schools for the impoverished.
- Knowledge of the Bend area and the diversity of the communities.
- Skilled in building positive relationships with diverse populations, coordinating community initiatives, and fostering collaboration among residents and staff
- 4+ years of experience delegating and coordinating tasks to staff members.
- Excellent communication, organization, training and collaboration skills.
- Coordinated with several Bend companies to collaborate and succeed on our goals.