Debbie Goldstein
Winnetka,CA
Summary
Experienced professional with 15+ years of experience with federal and local government, seeks a stable position to assist the public and utilize my skills. Bi-lingual in English / Spanish and proficient in Microsoft Office.
Overview
27
27
years of professional experience
Work History
Convention Worker
Hadco Staffing Solutions
Henderson, NV
03.2023 - 02.2025
- Assisted at conventions by registering exhibitors and attendees;
- Checked identification to verify identify and age, then issue badges to participants;
- Answered questions about the convention, Las Vegas and give directions.
Eligibility Worker II
Dept. of Public Social Services, L.A. County
Los Angeles, CA
02.2020 - 01.2022
- Interviewed applicants or participants by telephone to determine the documentation needed for cash aid (General Relief or CalWORKs), food stamps (CalFresh), or healthcare (Medicaid).
- Assisted applicants applying for benefits by inputting personal data into the computer system, then advised them of future steps to take.
- Explained the provisions of the various public assistance programs, applicable federal and state regulations, county policies, legal rights and responsibilities to participate in programs;
- Generated duplicate ID cards for Med-ical and Calfresh participants, after data input into specialized computer screens;
- Referred applicants or program participants to appropriate County departments, community-based organizations and other agencies for services to address their needs;
- Determined which forms were necessary for the benefits sought, and generated the appropriate forms to be mailed.
Temporary Administrative Positions, Including Bi-lingual Receptionist, Data Entry, Administrative and Customer Service
Ultimate Staffing, Robert Half Employment and Ajilon
Woodland Hills and Westlake Village, CA
01.2018 - 01.2020
Wage and Hour Investigator
U.S. Department of Labor, Wage and Hour Division
Los Angeles, CA
11.1997 - 12.2016
- Managed a caseload of companies to investigate, and determined their compliance with the Fair Labor Standards Act, the Family Medical Leave Act, and several other federal labor laws.
- Investigated labor complaints to determine if there were violations of policies or practices, and then pursued remedial action.;
- Analyzed payroll, time records, personnel files, and conducted detailed interviews of management and employees to determine compliance.
- Provided customer service to the public by answering inquiries about missing pay, labor laws, garnishment, and the complaint process in Spanish and English;
- Interpreted and applied a variety of complex laws, policies and office procedures to proceed on investigations;
- Skilled in fact finding, analyzing the data obtained, evaluating evidence and taking appropriate actions;
- Established and maintained cooperative working relationships with employers, employees and attorneys;
- Input hours, pay, and work data into the Wage and Hour computer case software program to create case files and Excel spreadsheets;
- I wrote letters, memos, e-mails, and edited settlement agreements for employees, employers, and attorneys.
- Identified pay violations and computed back wages on excel spreadsheets to create a summary of wages owed;
- Ensured company-wide compliance with labor laws, affecting over 5,000 employees.;
- Wrote detailed narrative reports and updated the database for all cases.
- Maintained organized records of all information and materials pertinent to open investigations.
- Prepared detailed investigative reports and presentations, summarizing findings and recommending actionable steps with employers and attorneys;
Education
Bachelor of Arts: Psychology / Spanish -
California State University At Long Beach
1982
Spanish Coursework -
University of Madrid, Spain - International Student Study Program With Cal State Long Beach
1980
Medical Terminology Course -
Pierce College
Intro to Microsoft Excel 2016 -
Pierce College
Master of Arts: Public Administration -
University of Oklahoma, Camp Butler Army Base, Okinawa, Japan
Skills
- Flexible Schedule
- Strong Work Ethic
- Customer Service
- Teamwork and Collaboration
Languages
Spanish
Professional
Timeline
Convention Worker
Hadco Staffing Solutions
03.2023 - 02.2025
Eligibility Worker II
Dept. of Public Social Services, L.A. County
02.2020 - 01.2022
Temporary Administrative Positions, Including Bi-lingual Receptionist, Data Entry, Administrative and Customer Service
Ultimate Staffing, Robert Half Employment and Ajilon
01.2018 - 01.2020
Wage and Hour Investigator
U.S. Department of Labor, Wage and Hour Division
11.1997 - 12.2016
Bachelor of Arts: Psychology / Spanish -
California State University At Long Beach
Spanish Coursework -
University of Madrid, Spain - International Student Study Program With Cal State Long Beach
Medical Terminology Course -
Pierce College
Intro to Microsoft Excel 2016 -
Pierce College
Master of Arts: Public Administration -
University of Oklahoma, Camp Butler Army Base, Okinawa, Japan
Similar Profiles
DEBBIE GOLDSTEINDEBBIE GOLDSTEIN
CONVENTION WORKER at Hadco Staffing, Buckaloo and A Higher PowerCONVENTION WORKER at Hadco Staffing, Buckaloo and A Higher Power
JAYNE E. NYMANJAYNE E. NYMAN
Event/Guest Services Representative at HADCO STAFFING SERVICESEvent/Guest Services Representative at HADCO STAFFING SERVICES
Marcelino CruzMarcelino Cruz
Oilfield Salesman at HADCO ServicesOilfield Salesman at HADCO Services