Summary
Overview
Work History
Education
Timeline
Generic

Debbie Grover

Vancouver,WA

Summary

Dynamic Scheduling Coordinator at Wendel Family Dental Centre, adept at enhancing patient satisfaction through efficient appointment management and proactive problem-solving. Recognized for strong teamwork and attention to detail, successfully filled 25 rooms per hour while maintaining accurate records and fostering positive client relationships.

Overview

34
34
years of professional experience

Work History

Scheduling Coordinator

Wendel Family Dental Centre
09.1989 - 02.2024
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
  • Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
  • Performed same job as schedulers.
  • Filled 25 rooms per hour when office was large and used paper scheduling at that time.


  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Improved patient satisfaction with timely and accurate appointment setting.
  • Fostered positive relationships with clients by efficiently addressing scheduling changes and requests.
  • Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
  • Responsible for IV Course
  • Checking insurance and making business arrangements.
  • Responsible for recall.
  • Collecting Payments.

Education

2 Years of Study Towards Associate's Degree - Completed 1year of Dental Hygiene

Clark College
Vancouver, WA

Timeline

Scheduling Coordinator

Wendel Family Dental Centre
09.1989 - 02.2024

2 Years of Study Towards Associate's Degree - Completed 1year of Dental Hygiene

Clark College

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Debbie Grover