Debbie Leja
Clarksburg
Summary
Dynamic healthcare professional with experience at Berkshire Medical Center, excelling in patient registration and insurance verification. Proven ability to enhance workflow efficiency and ensure HIPAA compliance. Strong teamwork orientation and commitment to patient confidentiality, resulting in improved patient satisfaction and streamlined admissions processes.
Overview
35
35
years of professional experience
Work History
Admitting Registrar
Berkshire Medical Center
North Adams, MA
03.2002 - Current
- Managed patient registration processes to ensure accurate and timely admissions.
- Coordinated with clinical staff to streamline patient intake and enhance workflow efficiency.
- Implemented electronic health record systems to improve data accuracy and accessibility.
- Trained new registrars on best practices for patient information collection and verification.
Nursing Assistant
North Adams Commons
North Adams, MA
05.1991 - 02.2002
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient care areas to promote a healing environment.
- Collaborated with healthcare teams to develop and implement individualized patient care plans.
- Trained new nursing assistants on best practices in patient care and safety protocols.
- Led efforts to improve workflow efficiency within team, resulting in enhanced patient satisfaction.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
No Degree -
Drury High School
North Adams, MA06-1992
Skills
- HIPAA compliance
- Teamwork orientation
- Patient confidentiality
- Patient registration
- Insurance verification
- Verifying insurance
- Checking in patients
- Telephone etiquette
- Coordinating paperwork
- Data verification
- Documenting changes
- Patient interviews
Timeline
Admitting Registrar
Berkshire Medical Center
03.2002 - Current
Nursing Assistant
North Adams Commons
05.1991 - 02.2002
No Degree -
Drury High School