Debra-Ann Muscara
Los Gatos,CA
Summary
Assisted in managing office operations and providing medical support. Helped maintain confidentiality of sensitive patient information. Contributed to high patient satisfaction recognized by Kaiser Permanente for four consecutive years.
Overview
9
9
years of professional experience
Work History
Office Manager
A & B Pool Maintenance
10.2022 - 03.2024
- Performed document Management, including filing, organizing and scanning documents.
- Financial records By reconciling accounts payable and receivable.
- Training of new office staff, office supply purchase and inventory, oversaw maintenance request and coordination with building management.
- Managed payroll, employee attendance and 401k coordination
Medical Assistant
Kaiser Permanente
09.2017 - 04.2021
- Sanitized, restocked and organized exam rooms and medical equipment.
- Accurate documentation of medical records, including medications and vital signs.
- Assisted Physician with minor surgeries, including preparation of operation rooms.
- Collected and Prepared lab specimens for diagnostic evaluation. Administered Breathing treatments in accordance with protocol.
Medical Assistant/ Receptionist
Anjali Gulati MD
06.2015 - 11.2015
- Front desk receptionist duties including greeting patients, patient check in and check out, scheduling appointments, scanning and uploading documents, Patient payment collection and posting; Scheduling of hospital procedures and admissions. Rooming of patients, vitals and EKG.
Internship
Arti Pediatrics - Arti Jain, M.D.
05.2015 - 06.2015
- Job Duties: Patient room set up and cleaning, vitals, vaccination documentation, scheduling appointments, scanning and uploading documents, Patient payment collection and posting.
Education
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Silicon Valley Adult Education
San Jose, CASkills
Assisted in daily office operations to maintain efficiency Supported team members with administrative tasks to enhance productivity Organized files and documents for easy access and retrieval
Facilitated effective oral and written communication strategies
Assisted customers and patients with inquiries and concerns Supported team members in resolving issues effectively Facilitated communication between departments to enhance service delivery
Oversaw inventory management processes to ensure optimal stock levels
Assisted in managing customer accounts to facilitate timely payments Supported collection efforts by communicating with clients regarding outstanding balances Helped maintain accurate records of transactions and payment histories
Assisted in managing electronic medical records to support healthcare teams Maintained accurate patient information to facilitate efficient care delivery Collaborated with staff to streamline record-keeping processes
Timeline
Office Manager
A & B Pool Maintenance
10.2022 - 03.2024
Medical Assistant
Kaiser Permanente
09.2017 - 04.2021
Medical Assistant/ Receptionist
Anjali Gulati MD
06.2015 - 11.2015
Internship
Arti Pediatrics - Arti Jain, M.D.
05.2015 - 06.2015
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Silicon Valley Adult Education