Debbie Olivares
Spring,USA
Summary
Detail-oriented Armed Supervisor with over 5 years in high-security logistics, focusing on operational accuracy, payroll verification, and compliance. Expert in employee training, discrepancy investigation, and cross-department collaboration. Maintains documentation integrity and facilitates effective client communications. Bilingual in English and Spanish, enhancing team and client interactions.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Armed Supervisor
GardaWorld
Houston, TX
09.2019 - 07.2026
- Verified accuracy of operational data and documentation to ensure financial accountability and correct reporting
- Addressed discrepancies and collaborated with leadership on corrective actions to uphold compliance
- Trained employees on compliance and documentation procedures, improving team adherence to protocols
- Coordinated scheduling for secure and timely task execution, enhancing resource allocation
- Reviewed time records and ensured payroll accuracy, reducing payroll errors
- Communicated with leadership and client stakeholders to facilitate smooth operations
Customer Service Representative
Walgreens
Spring, TX
04.2014 - 08.2019
- Processed transactions including returns, exchanges, and voids, enhancing customer satisfaction
- Supported inventory tracking and maintained store record accuracy, facilitating efficient stock management
- Collaborated with various departments to streamline processes including Pharmacy, showcasing adaptability and providing cross-functional support
- Assisted in various departments to ensure seamless operations including Pharmacy, demonstrating adaptability and cross-functional support
Education
High school diploma -
Klein Oak High School
Spring, TXSkills
- Security Coordination
- Compliance Management
- Financial Oversight
- Microsoft Teams
- Document Review
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Security
- Office administration
- Scheduling
- Filing
- File organization
- Scanning
- Customer inquiry handling
- Customer Service
- Customer support
- Order assistance
- Customer complaint resolution
- Attention to detail
- Care documentation
- Team Leadership
- Leadership
- Stakeholder Engagement
- Teamwork
- Organizational skills
- Problem Solving
- Communication Systems
- Phone answering
- Computer operation
- Inventory Management
- Payroll
- Stakeholder Engagement
- Team Leadership
- Inventory Management
- Payroll
- Communication Systems
Certification
- Driver's License
- Armed Security License
- Guard Card
Languages
- Spanish, Bilingual
- English, Bilingual
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Armed Supervisor
GardaWorld
09.2019 - 07.2026
Customer Service Representative
Walgreens
04.2014 - 08.2019
High school diploma -
Klein Oak High School