Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Debbie Poteet

Nashville

Summary

Executive assistant with 8 years in major teaching medical center seeking a position to assist an organization in offering seamless, prompt service with emphasis in customer service.

Work History

Home Caregiver

Preferred Care At Home
07.2020 - 08.2021


  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Cashier

Whole Foods
11.2017 - 04.2020
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.

Sales Associate

Macy's
11.2013 - 09.2016
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.

Cashier

Panera
08.2012 - 10.2013
  • Counted cash in register drawer at beginning and end of shift.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Served needs of more than 20+ customers in busy cafe environment.
  • Assisted customers by answering questions and fulfilling requests.

Sales Associate

Dillard's
11.2011 - 08.2012
  • Tracked stock using company inventory management software.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained customer satisfaction while handling Home Department product returns quickly and professionally.

Assistant to Thoracic Surgeon

Vanderbilt Medical Center
05.1998 - 12.2000
  • Coordinated surgery schedule and OR rooms
  • Collected all patient data including CT scans
  • Coordinated large clinic for thoracic surgeon

Executive Assistant to Medical Director

Vanderbilt Cardiology
12.2000 - 04.2006
  • Project and event support to Medical Director
  • Meeting/calendar coordination for multiple stakeholders, agenda planning
  • Coordinated call schedule for 20 clinical cardiologists
  • Provided support for regional activities and national committees
  • Consulted on facility issues such as clinic renovations
  • Coordinated travel for visiting faculty
  • Handled complex patient phone calls and complaints, providing affirmation to patients in problem solving process
  • Responsible for acclimated new physicians to VUMC including orientation, CPR and Sedation renewals, enrollment in database training

Murray Cheese and Bakery

Kroger
08.2021 - 08.2022
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.
  • Chose, inspected, weighed, and measured ingredients for each production run.

Passenger Assistant

ABM
09.2023 - 11.2023
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Provided exceptional customer service to passengers, addressing concerns and resolving issues.
  • Escorted handicapped passengers from terminal to aircraft.
  • Checked in luggage and confirmed all carry-on items met federal guidelines.

Education

Some College (No Degree) - Pre-nursing

Tennessee Technological University
Cookeville, TN

Pursuing Certificate in Microsoft Suite - Microsoft Certification

Self Taught
Nashville, TN

Skills

  • Point of sale knowledge
  • Customer assistance
  • Multi-line phone proficiency
  • Schedule & calendar planning
  • Administrative support
  • Travel coordination
  • Conference planning
  • Event planning

Additional Information

I enjoyed volunteering for Second Harvest Food Bank and plan to return soon. In the past, I volunteered for Dee Dee Wallace's "Winner's Circle" assisting children from underserved families. I plan to renew my CPR Certification and First Aid. I spent a year in Health Occupations in high school working with patients bedside and continued to work at Cookeville General Hospital in Med-Surg, some in ICU/CCU and ED at Indian River Hospital. My grandmother who reared me took me with her to deliver "Meal on Wheels" where I learned to communicate on different levels with those less fortunate. At the end of her life, the Kiwanis Club honored for Citizen of the Year for delivering hot meals during the Great Depression to the destitute who slept in the courthouse halls. My family was active in civic responsibilities and elected offices.

Timeline

Passenger Assistant

ABM
09.2023 - 11.2023

Murray Cheese and Bakery

Kroger
08.2021 - 08.2022

Home Caregiver

Preferred Care At Home
07.2020 - 08.2021

Cashier

Whole Foods
11.2017 - 04.2020

Sales Associate

Macy's
11.2013 - 09.2016

Cashier

Panera
08.2012 - 10.2013

Sales Associate

Dillard's
11.2011 - 08.2012

Executive Assistant to Medical Director

Vanderbilt Cardiology
12.2000 - 04.2006

Assistant to Thoracic Surgeon

Vanderbilt Medical Center
05.1998 - 12.2000

Some College (No Degree) - Pre-nursing

Tennessee Technological University

Pursuing Certificate in Microsoft Suite - Microsoft Certification

Self Taught
Debbie Poteet