Answered telephones for all incoming calls and directed callers to the appropriate office personnel.
Sorted all incoming mail from the US Post Office plus interoffice mail, ensuring that mail was distributed to the appropriate office personnel.
Used the Pitney Bowes Send Pro P2000 to seal envelopes, add postage to all outgoing mail including Certified Mail and all size envelopes.
Completed spreadsheets for the Superintendent on all employees either retiring or resigning what was presented to the Board of Education meeting participants.
Filed documents as needed.
Pulled files and alphabetized employee documents as needed.
Completed award certificates for all student activities.
Worked on projects from the Payroll office as well as the Child Study Team and the Curriculum Office.
Tax Analyst
INTERNAL REVENUE SERVICE
Philadelphia, PA
06.2008 - 04.2016
Tracked inventory for 3 IRS locations in Philadelphia, PA, Ogden, UT, and Brookhaven, NY.
Ordered inventory that sites required to send notices to taxpayers for under reported income and deductions.
Devised notice mail out schedules to ensure that the sites were working properly to meet deadlines.
Ensured program completion dates were met on a quarterly basis.
Prepared reports on a weekly basis for management and executives to show the programs status.
Philadelphia, PA
Program Analyst
INTERNAL REVENUE SERVICE
Philadelphia, PA
01.1998 - 06.2008
Managed inventory that was provided to us by the Tax Analyst for Philadelphia.
Prepared daily reports for managers to track the amount of inventory that was worked, and also to show where the inventory was at in the work flow process.
Taught classes for our clerical department and educated them how to process the incoming and out-going inventory.
Facilitated meetings with managers, tax examiners and clerks on a weekly basis to apprise them of the status in inventory and what needed to be accomplished to meet our program goals.
Philadelphia, PA
Tax Examiner / Technical Manager
INTERNAL REVENUE SERVICE
Philadelphia, PA
04.1980 - 01.1998
Worked tax returns assigned to determine if additional taxes were owed the government or if refunds were due to taxpayers. Issued notices to the taxpayers as appropriate.
Prepared daily production reports for unit, section and branch reports.
Taught classes for tax examiners on how to process tax returns.
Managed 20 clerks on a daily basis to ensure all tasks were completed on a timely basis.
Managed various technical units which included tracking leave usage and production totals of the tax examiners assigned to the unit.