Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

DEBBIE SOLORZANO

DULUTH,GA

Summary

Highly organized and detail-oriented front office assistant with over 1 year of experience providing administrative support to a variety of departments. Proven ability to manage multiple tasks efficiently while maintaining accuracy and meeting tight deadlines.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Office Assistant

Women's Specialists of Northside Gwinnett
Lawrenceville, GA
02.2024 - Current
  • Assist front office staff with administrative duties
  • Schedule appointments for front office service
  • Ensure front office supplies are well stocked and organized
  • Conduct regular maintenance and cleaning in maintaining front office area
  • Perform office duties and specialty tasks as needed
  • Greeted customers and provided assistance with inquiries.
  • Answered incoming calls, responded to voicemails and transferred calls as needed.
  • Organized filing system for customer records and documents.
  • Ensured compliance with HIPAA regulations regarding patient privacy rights.
  • Processed payments from customers using cash, credit cards or checks.

Front Office Assistant (Supplemental Staffing Assignment)

Northside Gwinnett Women’s Health
Snellville, GA
10.2023 - 02.2024
  • Assist front office staff with administrative duties
  • Schedule appointments for front office service
  • Ensure front office supplies are well stocked and organized
  • Greeted customers and provided assistance with inquiries.
  • Organized filing system for customer records and documents.
  • Answered incoming calls, responded to voicemails and transferred calls as needed.
  • Ensured compliance with HIPAA regulations regarding patient privacy rights.

Front Office Assistant (Supplemental Staffing Assignment)

Northside Melanoma and Sarcoma Specialists
Atlanta, GA
07.2023 - 10.2023
  • Reporting to management and performing administrative duties
  • Answering telephone calls, as well as screening and forwarding calls
  • Scheduling and confirming appointments, meetings, and events
  • Welcoming and assisting visitors in a friendly and professional manner
  • Handling basic inquiries and sorting mail
  • Copying, scanning, and filing documents
  • Monitoring office supplies and ordering replacements
  • Keeping the reception area tidy and observing professional etiquette
  • Performing other administrative tasks, if required

Secretary (Supplemental Staffing Assignment)

Northside Outpatient Infusion Center
Atlanta, GA
06.2023 - 07.2023
  • Gained strong foundation in customer service and relations
  • Helped other departments check-in
  • Called to remind of upcoming appointments
  • Provided administrative support to the office manager and other staff members.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.

Scheduler

Cardiovascular Group
Lawrenceville, GA
12.2022 - 03.2023
  • Communicate with diverse patients, build rapport and long-term relationships, and achieve patient satisfaction
  • Adept at managing multiple medical scheduling projects with accuracy and professionalism
  • Especially skilled at cultivating excellent interpersonal relationships with medical staff patients and family members
  • Coordinated appointment schedules with all relevant facility departments

Education

High School Diploma -

Phoenix High School
Lawrenceville, GA
12.2021

Skills

  • Bilingual
  • Teamwork
  • Communication
  • Microsoft Word
  • Microsoft Excel
  • Cerner
  • Reliability
  • Scheduling and calendar management
  • Scheduling Coordination
  • Document Scanning

Certification

  • BLS HEARTCODE CERTICATION

Languages

Spanish
Native/ Bilingual

Timeline

Front Office Assistant

Women's Specialists of Northside Gwinnett
02.2024 - Current

Front Office Assistant (Supplemental Staffing Assignment)

Northside Gwinnett Women’s Health
10.2023 - 02.2024

Front Office Assistant (Supplemental Staffing Assignment)

Northside Melanoma and Sarcoma Specialists
07.2023 - 10.2023

Secretary (Supplemental Staffing Assignment)

Northside Outpatient Infusion Center
06.2023 - 07.2023

Scheduler

Cardiovascular Group
12.2022 - 03.2023

High School Diploma -

Phoenix High School

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DEBBIE SOLORZANO