Debbie Staten
Jackson,Mississippi
Summary
Recognized for exceptional customer service and meticulous financial document analysis, ensuring accuracy and compliance. Adept at resolving discrepancies and enhancing client satisfaction. Committed to delivering results with precision and professionalism.
Overview
27
27
years of professional experience
Work History
Tax Preparer
Fas-Tax
01.2015 - Current
- Prepared individual and business tax returns, ensuring compliance with federal and state regulations.
- Reviewed financial documents for accuracy, identifying discrepancies and recommending corrective actions.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client
School Bus Driver
Jackson Public School District
03.2015 - 09.2025
- Provided excellent customer service by ensuring a safe, comfortable environment for passengers.
- Adapted quickly to changing routes and schedules based on real-time conditions.
- Collaborated with team members to resolve operational challenges efficiently.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Bus Driver
Cline Tours
08.2013 - 03.2023
- Ensured passenger safety through adherence to traffic regulations and company policies.
- Conducted pre-trip inspections to maintain vehicle readiness and compliance with safety standards.
- Managed route planning to optimize travel efficiency and minimize delays.
- Delivered exceptional customer service by assisting passengers with questions and concerns during trips.
Front Desk Agent
My Brothers Keeper Inc
06.2010 - 04.2013
- Managed front desk operations, ensuring smooth check-in.
- Oversaw daily cash handling operations, ensuring accuracy in financial transactions and reporting.
- Monitored inventory of office supplies, placing orders as needed to support operational effectiveness.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
Cashier
Murphy USA
02.2006 - 2010
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Teller
Am South Bank
06.1999 - 04.2003
- Processed customer transactions accurately and efficiently at point of sale.
- Managed cash drawer, ensuring proper balance and reconciliation daily.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
Associate of Science - Associate of Applied Science in Business
Colorado Technical University
Colorado Springs, CO12.2020
Timeline
School Bus Driver
Jackson Public School District
03.2015 - 09.2025
Tax Preparer
Fas-Tax
01.2015 - Current
Bus Driver
Cline Tours
08.2013 - 03.2023
Front Desk Agent
My Brothers Keeper Inc
06.2010 - 04.2013
Cashier
Murphy USA
02.2006 - 2010
Teller
Am South Bank
06.1999 - 04.2003
Associate of Science - Associate of Applied Science in Business
Colorado Technical University