Debbie Stenzel

Promoted to Supervisor in August 2023 and gained a second client in March 2024.

• Submitted claims to insurance companies and communicated with insurance representatives to complete claim processing.
• Researched and resolved denials, performed follow up and worked explanation of benefit rejections to resolve claims.
• Contacted insurance companies to verify insurance information.
• Submitted and completed appeals using provider portals and phone communication.
• Worked effectively with medical payers to obtain timely and accurate payments on claims.

• Supervised a team of 9 members
• Maintained optimal productivity and guiding employees in handling difficult or complex problems.
• Delegated work to staff, setting priorities, deadlines, and goals for individuals.
• Interpreted and explained work procedures and policies to brief staff while recommending solutions and proposing procedural changes to managers.
• Provided leadership, insight and mentoring to newly hired employees.
• Reviewed reports on employee productivity and effectiveness to evaluate performances.
• Discussed job performances with employees, identifying causes and issues to find solutions.

Submitted claims to insurance companies and communicated with insurance representatives to complete claim processing.

Researched and resolved denials, performed follow up and worked explanation of benefit rejections to resolve claims.

Worked effectively with medical payers to verify insurance information, and to obtain timely and accurate payments on claims.

Submitted and completed appeals using provider portals and phone communication.

Collected deposits or payments and arranged for billing.

Organized information for past due accounts and transferred to collection agency.

For a brief period in my time at Kearny County Hospital I worked as the EMR clerk, getting authorizations for prescriptions and medical procedures from insurance companies.

I also would cover the registration desk when needed.