Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Brush

Brodheadsville

Summary

Dynamic team player with a strong customer service background, adept at multi-task management and retail merchandising. Recognized for enhancing customer satisfaction through knowledgeable service and effective problem-solving. Proficient in propane handling, consistently supporting team success and operational efficiency.

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in the pharmacy technician role.

Overview

3
3
years of professional experience

Work History

Team Member

Tractor Supply
09.2024 - Current
  • Enhanced customer satisfaction with fast, knowledgeable service.
  • Merchandised products and maintained display organization on sales floor and at front lanes.
  • Communicated effectively with managers, supervisors and other associates.
  • Informed customers of promotions and special offers to increase sales.
  • Supported other team members by stepping in to help wherever needed during busy periods.
  • Offered assistance in locating products throughout store to enhance customer experience.
  • Operated cash registers, processed payments including cash, credit cards, and gift vouchers.
  • Maintained positive attitude while interacting with difficult customers or resolving conflicts.
  • Maintained knowledge of current sales promotions and special offers to inform customers efficiently.

Administrative Assistant

Debbie Strayer, Realtor
08.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.

Sales Associate

Aeropostale
01.2024 - 09.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Service Helper And Yard Team Member

Heller's Propane
01.2023 - 12.2023
  • Conducted daily inspections of yard equipment for safety and functionality.
  • Assisted service technicians in maintenance and repair tasks for various equipment types.
  • Collaborated with team members to efficiently complete jobs while adhering to high-quality standards.
  • Conducted basic troubleshooting to identify issues before escalating them to experienced technicians.
  • Fostered positive relationships with clients by providing exceptional service that exceeded their expectations.

Deli Clerk

Shoprite
04.2022 - 12.2022
  • Removed outdated and damaged products from shelves and storage areas.
  • Trained new hires in standardized department procedures.
  • Updated displays, cases, and other customer facing areas to showcase new items and promotions.
  • Helped in unloading and storing deli department merchandise.
  • Adhered to local, state and federal laws for food handling and sanitation.
  • Assisted customers with deli orders, offering suggestions and answering questions about products.
  • Sliced meats and cheeses to customers' desired thickness using slicing machine.
  • Collaborated with team members to complete daily tasks efficiently during peak times.
  • Wrapped or packaged deli items for customers after weighing and pricing them accurately.
  • Trained new employees in proper food handling procedures, equipment usage, and customer service techniques.
  • Maintained clean and sanitary work area, including cutting boards, slicers, and utensils.
  • Satisfied customers with fast, friendly and knowledgeable service.

Education

High School - GED

Pleasant Valley High School
Brodheadsville, PA
06.2022

Skills

  • Customer service experience
  • Problem-solving expertise
  • Propane safety management
  • Task prioritization
  • Effective troubleshooting abilities
  • Collaborative teamwork
  • Professional demeanor
  • Retail product display

Timeline

Team Member

Tractor Supply
09.2024 - Current

Sales Associate

Aeropostale
01.2024 - 09.2024

Administrative Assistant

Debbie Strayer, Realtor
08.2023 - Current

Service Helper And Yard Team Member

Heller's Propane
01.2023 - 12.2023

Deli Clerk

Shoprite
04.2022 - 12.2022

High School - GED

Pleasant Valley High School