Debbie Swafford
Winchester,TN
Overview
35
35
years of professional experience
Work History
Team Leader
Wal-Mart Supercenter
Winchester, TN
03.1989 - 04.2024
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Reviewed completed work to verify consistency, quality and conformance.
- Completed daily quality assurance duties to provide feedback for improvements.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Maintained daily inventory to facilitate successful material distribution.
- Fostered positive employee relationships through communication, training, and development coaching.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Created and distributed monthly, quarterly and annual reports to management regarding performance.
- Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
- Ensured compliance with all safety regulations in the workplace.
- Collaborated with other departments to ensure alignment of goals across teams.
- Developed strategies for problem solving and conflict resolution among team members.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Implemented changes in response to changing business needs or customer demands.
- Established clear expectations for employees, providing guidance when needed.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
Education
Franklin County High School
Winchester, TN05-1989
Skills
- Complaint resolution
- Quality Improvement
- Team Supervision
- Technical Support
- Shift Scheduling
- Coaching
- Goal Setting
- Staff Training
- Leadership
- Safety
- Evaluating Employee Work
- Conflict Resolution
- Performance Evaluations
- Problem-Solving
- Performance Improvement
- Onboarding and Orientation
- Teamwork and Collaboration
- Leading Team Meetings
- Sales expertise
- People Management
- Coaching and Mentoring
Timeline
Team Leader
Wal-Mart Supercenter
03.1989 - 04.2024
Franklin County High School