Debby Munoz
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Behavioral Health Technician
REDCO Group
08.2023 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Team Supervisor
Gaboro Medical Supply
12.2021 - 06.2023
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
Medical Receptionist Per Diem
St Lukes Physician Group Health Network
03.2018 - 09.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
Associate of Arts - Communication Studies
Northampton Community College
Bethlehem, PA05-2025
Diploma - Medical Billing And Coding Specialist
CDE Career Institute
Tannersville, PA07-2017
Skills
- Strong organization skills , time management skills and good analytical skills Ability to meet strict deadlines in a fast pace environment
- Demonstrate excellent time management skills and and the ability to work independently while using department resources, policies and procedures
- Ability to solve problems, team check ins, and oversee daily task, and staff training
- Fluent in reading and speaking English and Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Behavioral Health Technician
REDCO Group
08.2023 - Current
Team Supervisor
Gaboro Medical Supply
12.2021 - 06.2023
Medical Receptionist Per Diem
St Lukes Physician Group Health Network
03.2018 - 09.2021
Associate of Arts - Communication Studies
Northampton Community College
Diploma - Medical Billing And Coding Specialist
CDE Career Institute
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