Debi Redmon
Council Bluffs
Summary
Dynamic leader with a proven track record at Pottawattamie County Community Services, where I spearheaded partnerships and secured crucial grant funding for five years, enhancing community service reach. Skilled in community engagement and adept at streamlining processes for efficiency, my work has significantly impacted service quality and budget management, showcasing exceptional problem-solving and organizational abilities.
Overview
18
18
years of professional experience
Work History
SOAR - Service Coordinator
Southwest Iowa MH/DS Region
07.2014 - Current
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their Social Security application process.
- Streamlined Social Security application process and internal forms ensuring efficient applications and adjusting workflow accordingly.
- Collaborated with Social Security Administration and Disability Determination Services teams to optimize service operations and improve client experiences.
- Gathered, organized and input information into digital database, via SOAR OATS and CSN.
- Developed effective medical summary reports and obtained support of medical and mental health care providers for medical evidence on Social Security cases.
- Obtained SOAR local lead credentials and collaborated with State and Regional SOAR and Social Security Administration regarding service operations.
Community Services Supervisor- General Assistance
Pottawattamie County Community Services
10.2006 - Current
- Facilitated partnerships with other organizations to enhance the reach and impact of community programs.
- Secured deposit/1st month's rent grants for 5 consecutive years to expand the scope of available services, benefiting the wider community.
- Maintained an up-to-date knowledge base on housing needs, applying new insights toward improving overall service quality.
- Developed public speaking skills by presenting information about available services at various events.
- Streamlined administrative processes, including proficient usage of CSN system for billing and reconciliation, for increased efficiency in service provision.
- Conducted needs assessments to identify gaps in current services and inform future planning efforts.
- Oversaw budget management, ensuring responsible allocation of funds for maximum impact on the community served.
Education
Master of Arts - Public Administration
University of Nebraska
Omaha05-2004
Bachelor of Arts - Social Welfare And Psychology
Dana College
Blair, NE05-1996
Skills
- Community engagement
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
Affiliations
- Human Service Advisory Council (HSAC) Housing Community
- SOAR Local Lead
- SIRHA Commissioner
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
SOAR - Service Coordinator
Southwest Iowa MH/DS Region
07.2014 - Current
Community Services Supervisor- General Assistance
Pottawattamie County Community Services
10.2006 - Current
Master of Arts - Public Administration
University of Nebraska
Bachelor of Arts - Social Welfare And Psychology
Dana College
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