Debora Bender
Blue Springs,MO
Summary
Teacher Assistant with extensive background as Teacher Aide. Excellent skills building nurturing safe learning environments for K-12 student groups. Excels at written and verbal communications coupled with in-depth knowledge of classroom activities and teaching methods. Outstanding skills preparing lessons, providing materials, and supervising students. Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Teacher's Assistant
Independence School District
Independence, MO
08.2015 - 07.2021
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Organized and guided activities for students, including skills practice, research and memorization tasks.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
- Reviewed lesson material with students individually or in small groups.
- Provided support to help students with special needs learn and grow.
- Worked with lead teacher to monitor class schedule and take attendance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
- Documented student progress and communicated with parents to keep informed.
- Attended training classes, parent conferences, and faculty meetings to stay up-to-date on student progress.
- Supervised residential and day treatment children during class and on field trips.
- Assisted and mentored students in groups of up to 10 by reviewing lesson teachings and activities.
Advisor
Heartland Financial Solutions
Blue Springs, MO
02.2016 - 12.2017
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Developed team communications and information for meetings.
- Onboarded new temps by entering into excell and setting up in time clock.
- Worked with [type] customers to understand needs and provide excellent service.
- Worked closely with supervisor to maintain optimum levels of communication to effectively and efficiently complete projects.
- Maintained energy and enthusiasm in fast-paced environment.
- Anticipated responses and prepared clear and articulate answers
- Boosted sales by 20% and exceeded sales target by employing consultative sales tactics and superior customer care
- Produced detailed reports outlining key issues and proposed solutions
- Performed due diligence and valuation processes
- Maintained work structure by updating job requirements and job descriptions for positions
Customer Service Representative
Walmart
Blue Springs, MO
02.2014 - 08.2016
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
Education
Bachelor of Science - Cognitive Psychology
Park University
Kansas City, MO01.2015
Skills
- Bachelor degree education
- Field Trips
- Small Group Supervision
- Classroom Management
- Detail-oriented
- Teamwork
- Planning and Coordination
- Good listening skills
- Adaptability
- Responsible
- Psychology instruction
Timeline
Advisor
Heartland Financial Solutions
02.2016 - 12.2017
Teacher's Assistant
Independence School District
08.2015 - 07.2021
Customer Service Representative
Walmart
02.2014 - 08.2016
Bachelor of Science - Cognitive Psychology
Park University
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