Dedicated professional with a clean driving record and exceptional customer service skills, honed at LAUSD School. Proven expertise in vehicle inspections and incident reporting, ensuring passenger safety and satisfaction. Recognized for effective problem-solving and time management, consistently exceeding performance goals while maintaining a safe and welcoming environment for all.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
BUS OPERATOR
LAUSD School
Maintained a clean and safe bus environment for the comfort of all passengers.
Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
Received commendations for exceptional customer service and professionalism during interactions with passengers.
Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
Contacted dispatchers and company mechanics to report vehicle issues and other problems.
Enhanced passenger satisfaction by providing timely and efficient transportation services.
Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
Completed pre- and post-trip bus inspections for safe passenger transportation.
Transported passengers safely along prescribed routes according to tight schedules.
Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Acted calmly, productively and professionally under pressure for helpful emergency response.
Communicated regularly with central dispatch teams to report delays and route changes.
Conducted pre-trip inspections of bus for safe operation.
Received excellent customer reviews for friendly, punctual transport services.
Performed regular bus inspections and checked brakes, steering and windshield wipers.
Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
Security Supervisor
Contemporary Services Corporation.
08.2021 - Current
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Prepared and submitted reports to keep management informed of security activities and developments.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Analyzed and investigated incidents alongside functional management and security supervisors.
Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
Led team of security personnel, ensuring high standards of discipline and professionalism were maintained.
Developed strong relationships with local law enforcement agencies, which aided in quick responses to incidents.
Coordinated security operations during high-profile events, ensuring safe environment for attendees and participants.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group