Summary
Overview
Work History
Education
Skills
Timeline
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Debora Hernandez

Orlando,FL

Summary

Possessing strong leadership and organizational skills, with focus on optimizing operations and enhancing customer experiences. Demonstrates solid understanding of inventory management and sales analysis, coupled with effective problem-solving abilities. Committed to driving efficient store operations that lead to increased profitability and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Operations Manager

Party City
04.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Assisted in recruiting, hiring and training of team members.
  • Managed inventory control and stock levels by implementing accurate tracking systems and optimizing orders.
  • Managed daily cash handling procedures to ensure accurate accounting records were maintained at all times.

Assistant Store Manager

Family Dollar
05.2018 - 04.2022
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Front End Supervisor

Ross Dress for Less
11.2013 - 04.2016
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Education

High School Diploma -

Chancery Charter High School
Orlando, FL

Skills

  • Team leadership
  • Operations management
  • Customer service
  • Inventory control
  • Staff training and development
  • Customer engagement

Timeline

Operations Manager

Party City
04.2022 - Current

Assistant Store Manager

Family Dollar
05.2018 - 04.2022

Front End Supervisor

Ross Dress for Less
11.2013 - 04.2016

High School Diploma -

Chancery Charter High School

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Debora Hernandez