Debora Neal
Las Vegas,NV
Overview
12
12
years of professional experience
Work History
Underwriter (contractor)
Bank of America
Santa Ana, California
12.2012 - 12.2013
- Evaluated loan applications for creditworthiness and risk assessment.
- Reviewed financial documentation to ensure compliance with underwriting guidelines.
- Collaborated with loan officers to clarify application details and requirements.
- Analyzed borrower credit reports to determine eligibility for mortgage products.
- Assisted in resolving issues related to incomplete or unclear loan files.
- Verified accuracy of documentation such as income statements, tax returns, bank statements and other related documents.
- Maintained accurate records of underwriting decisions and client interactions.
General 1
UPS
Las Vegas, Nevada
10.2007 - 07.2012
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Help customer with Label printer
- Help installing of Worldship and UPS Campus
- Assisted for packages pick up
Mortgage Loan Processor
World Savings and Loan
San Bernardino, California
04.2002 - 07.2007
- Processed mortgage applications for various loan types efficiently.
- Reviewed financial documents to ensure accuracy and completeness.
- Communicated with clients to gather necessary information and updates.
- Managed timelines for loan processing to meet closing deadlines.
- Submitted completed loan packages to underwriting department for approval or denial decisions.
- Collaborated with real estate agents for smoother transaction processes.
- Ordered appraisals and title services on behalf of borrowers when necessary.
- Provided customer service by responding to inquiries regarding loan status.
- Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
- Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.
Education
High School Diploma -
Cal State Northridge
Northridge, CA06-1970
Skills
- Credit evaluation
- Risk assessment
- Underwriting compliance
- Document verification
- Mortgage processing
- Customer relationship management
- Loan processing timelines
- Problem solving
- Attention to detail
- Customer service
- Communication skills
- Team collaboration
Timeline
Underwriter (contractor)
Bank of America
12.2012 - 12.2013
General 1
UPS
10.2007 - 07.2012
Mortgage Loan Processor
World Savings and Loan
04.2002 - 07.2007
High School Diploma -
Cal State Northridge