Detail-oriented hairstylist known for efficient appointment scheduling and maintaining high standards of cleanliness. Passionate about enhancing customer satisfaction while staying current with industry trends and techniques.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Hair Stylist
Le` Sorrellas Salon
01.2026 - Current
Provided personalized hair consultations to determine client preferences and styles.
Executed various hair cutting techniques, including layering and texturizing, for diverse clientele.
Applied color treatments using advanced techniques, ensuring optimal coverage and vibrancy.
Implemented systematic organization and cleanliness protocols at workstations to promote safety and optimize efficiency.
Stayed updated on industry trends and techniques through continuous education and professional development opportunities.
Hair Stylist / Salon Owner
Sage & Co Salon
06.2024 - Current
Provided high-quality haircuts and styles tailored to client preferences.
Assisted clients with product selection, enhancing overall salon experience.
Maintained cleanliness and organization of workstations and tools.
Collaborated with team members to ensure efficient service delivery.
Handled appointment scheduling, optimizing workflow and customer satisfaction.
Processed payments, entering sales in register for prompt customer service.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Determined appropriate hair treatments based on conditions and textures.
Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Hairstylist
The Kutting Edge
06.2022 - 12.2023
Delivered exceptional haircuts and styling services, ensuring client satisfaction and repeat business.
Utilized advanced coloring techniques to fulfill diverse customer requests while maintaining hair health.
Managed appointment scheduling efficiently, reducing wait times and optimizing salon workflow.
Developed strong relationships with clients to understand their preferences, leading to personalized service experiences.
Conducted regular inventory assessments of supplies and tools, ensuring optimal stock levels for uninterrupted operations.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Server
El Torito Restaurants
03.2009 - 08.2011
Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction and loyalty.
Managed multiple tables efficiently, ensuring timely order processing and beverage delivery.
Collaborated with kitchen staff to communicate special requests and dietary restrictions, improving dining experience.
Trained new servers on menu items, service standards, and operational procedures, fostering team development.
Implemented upselling techniques that increased average check size through strategic menu recommendations.
Customer Service Representative
DA Insurance Brokers
04.2009 - 06.2011
Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
Processed orders accurately, ensuring timely delivery of products and services.
Maintained detailed records of customer interactions using CRM software.
Collaborated with team members to improve service delivery processes.
Manager
Electric Tan
02.2006 - 12.2007
Implemented training programs for staff, improving team performance and efficiency.
Developed and maintained inventory management processes to minimize waste and reduce costs.
Managed and motivated employees to be productive and engaged in work.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed and maintained relationships with customers and suppliers through account development.
Education
Cosmetology License -
Saddleback College
Mission Viejo, CA
High School Diploma -
Murrieta Valley High School
Murrieta, CA
06-2007
Skills
Quick learner
Appointment scheduling
Detail-orientated
Schedule management
Relationship building and management
Highly motivated self-starter
Certification
Licensed [Cosmetology License held in MT & ID] - [2007-Current]
Certified in Sewn in wefts, Ktips, Itips, & Tape in Extensions, [Babe Hair Extensions] - [October 2024- Current]