Debora Villatoro
Houston,Tx
Summary
Recent graduate from the University of Houston Downtown with a Bachelor's degree in Psychology. Eager to leverage strong research, communication, and analytical skills in a full-time position within the Houston area.
Overview
8
8
years of professional experience
1
1
Language
Work History
Host
Duchess Restaurant
04.2024 - Current
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Bartender
River Oaks
6 2023 - 05.2024
- Train new hires, multi-task, cash-handling, works under pressure and fast paced environments, customer service and satisfaction, conflict resolution
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Downtown
05.2021 - 06.2023
- Maintain a high level customer service and satisfaction, cash handling, work fast and sufficient, maintain clean and inviting bar area, ensuring a comfortable atmosphere for guests
Bartender/Server
Twin Peaks
09.2019 - 05.2021
- Delivered exceptional service bar and restaurant patrons, ensuring a positive and memorable experience
- Greeted guests warmly, presented menus, answered questions about food and beverage options
Hostess
Pappadeaux
05.2016 - 05.2019
- Greet guests, answer telephone, manage reservations, initiate and maintain waitlist, provide menu and server information, manage the seating chart
Education
HIGH SCHOOL DIPLOMA -
Alief Taylor
08.2013 - 1 2017
Bachelor of Science - Psychology
University of Houston- Downtown
05.2024 - 05.2024
Skills
Microsoft Office
Google Docs
Hootsuite
Adapting and Willingness to Learn
Interpersonal Skill
Time Management
Problem Solving
Payment Processing
Timeline
Bachelor of Science - Psychology
University of Houston- Downtown
05.2024 - 05.2024
Host
Duchess Restaurant
04.2024 - Current
Bartender
Downtown
05.2021 - 06.2023
Bartender/Server
Twin Peaks
09.2019 - 05.2021
Hostess
Pappadeaux
05.2016 - 05.2019
HIGH SCHOOL DIPLOMA -
Alief Taylor
08.2013 - 1 2017
Bartender
River Oaks
6 2023 - 05.2024
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