Deborah Atherton
Garrison,TX
Summary
Skilled individual with thorough understanding of eye wear, lenses and ophthalmic products. Strong work ethic and organizational skills. Superior skills in working in both team based and independent capacities.
Overview
31
31
years of professional experience
Work History
Referral Coordinator
Littlejacks Pediatrics/Nacogdoches Medical Partner
09.2022 - Current
- Served as a liaison between patients, providers, and insurance companies during the referral process, addressing any concerns or questions that arose along the way.
- Enhanced patient experience by coordinating timely and efficient referrals to specialists.
- Collaborated with healthcare providers to ensure accurate and comprehensive referral documentation.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
Surgery Scheduling Coordinator
Pediatric ENT / Nacogdoches Medical Partners
11.2021 - 09.2022
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
- Coordinated pre-surgical testing requirements to minimize delays or cancellations.
- Improved accuracy in surgery scheduling, ensuring appropriate pre-operative preparations were completed.
- Maintained confidentiality and compliance with HIPAA regulations while handling sensitive patient information and documentation.
ABO Certified Optician
Cataract, Glaucoma And Retina Consultants
04.2009 - 11.2021
- Streamlined lab operations by efficiently managing inventory and placing timely orders for optical supplies.
- Performed accurate measurements and adjustments for a comfortable fit, ensuring customer satisfaction.
- Developed strong relationships with vendors to secure competitive pricing on frames, lenses, and other optical products.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
ABO Certified Optician /Contact Lens Technician
Dr. Mark Lanier
05.1993 - 04.2009
- Maintained up-to-date knowledge on industry trends and new products, providing informed recommendations to clients.
- Collaborated with optometrists to ensure seamless care for patients, enhancing overall service quality.
- Assisted customers in selecting appropriate eye wear for their needs, enhancing customer experience.
- Improved patient satisfaction by offering personalized frame fittings and lens recommendations.
- Filed claims with vision and medical insurance companies.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
Education
High School Diploma -
Deer Park High School
Deer Park, TXPanola College
Carthage, TXSkills
- Epic Refractions
- Visual Fields
- OCT
- Pachymetry
- Auto Refractor
- Tonometry
- Optos/Fundus Photography
Timeline
Referral Coordinator
Littlejacks Pediatrics/Nacogdoches Medical Partner
09.2022 - Current
Surgery Scheduling Coordinator
Pediatric ENT / Nacogdoches Medical Partners
11.2021 - 09.2022
ABO Certified Optician
Cataract, Glaucoma And Retina Consultants
04.2009 - 11.2021
ABO Certified Optician /Contact Lens Technician
Dr. Mark Lanier
05.1993 - 04.2009
High School Diploma -
Deer Park High School
Panola College
Similar Profiles
Karen DickersonKaren Dickerson
Registered Nurse at Nacogdoches Medical Center HospitalRegistered Nurse at Nacogdoches Medical Center Hospital
Anna SmithAnna Smith
Patient Care Technician at Nacogdoches Medical Center HospitalPatient Care Technician at Nacogdoches Medical Center Hospital
Rebecca CarsonRebecca Carson
Multimodality Technologist PRN at Nacogdoches Medical CenterMultimodality Technologist PRN at Nacogdoches Medical Center