Deborah Cappa-Kotulski
Newington,CT
Summary
Detailed security professional with 24 years of experience bringing leadership and intuition to commercial and private security teams. Adept at monitoring high volumes of people while providing safety. Skilled at resolving conflicts and diffusing escalated situations. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance.
Overview
43
43
years of professional experience
Work History
High School Security Monitor
Town Of Farmington/Farmington High School
01.2012 - Current
- Maintaining a safe and secure campus through patrolling interior and exterior.
- Monitoring hallways, entrance and exit doors, cafeteria and restrooms
- Assisting teachers, Administration and Attendance staff with finding students.
- Removing students from class when necessary.
- Enforcing school Policies and Procedures.
- Being vigilant and proactive and defusing negative interactions so that they do not become major incidences.
- Assisting in emergency situations, providing timely response and coordination with first responders.
- Regulating vehicle and pedestrian traffic onto building grounds.
- Greeting guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Guiding students to make good decisions. Helping students through emotional or medical crises when needed.
Public Safety Officer/Public Safety Supervisor
Taubman/IPC Public Safety/Westfarms Mall
03.2000 - 01.2012
- Conducted Mobile and foot patrols of as well as responded to emergency and non-emergency calls.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Utilized conflict resolution skills to de-escalate tense situations.
- Extinguished small fires using appropriate firefighting equipment before they escalated into larger incidents requiring additional resources.
- Dispatch duties. Answered routine and emergency calls. Dispatched officers to calls. Notified appropriate authorities when needed. Monitored CCTV. Completed entries into Dispatch Logs as well as assigned reports and printed out dispatch and patrol log reports.
- Customer Service duties. Lost and Found Database entry.
- Responsible for completing Preventive Maintenance Reports as well as fire protection tests.
- Created weekly schedules making sure we had appropriate number of officers per shift and wrote up officers when needed.
Plan-O-Gram Manager
Caldor Department Store
07.1981 - 05.1999
- Set up shelving and merchandise according to Plan-O-Gram.
- Selected appropriately sized shelving and measured heights and width's so that merchandise fit appropriately often having to adjust the Plan-O-Gram due to the fact the store I worked in did not have adequate space to accommodate the chain wide Blueprint.
- Cleaned shelving and applied Plan-O-Gram labels.
- Removed merchandise from stockrooms and filled shelving with items requested.
- Assisted customers as well as operated cash register when needed.
Education
High School Diploma -
Pulaski High/New Britain High
New Britain CT06.1983
Skills
- Comprehensive understanding of key responsibilities and challenges associated with maintaining safe and secure educational environment
- Threat Assessment
- Rule Enforcement
- Stress Tolerance
- Decision Making
- Excellent and Effective Interpersonal and Communication Skills
Timeline
High School Security Monitor
Town Of Farmington/Farmington High School
01.2012 - Current
Public Safety Officer/Public Safety Supervisor
Taubman/IPC Public Safety/Westfarms Mall
03.2000 - 01.2012
Plan-O-Gram Manager
Caldor Department Store
07.1981 - 05.1999
High School Diploma -
Pulaski High/New Britain High
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