Summary
Overview
Work History
Education
Skills
Lacemaking, Quilting and Knitting & Crocheting
Timeline
Generic

Deborah Conrad

Gettysburg,PA

Summary

I began my career in the insurance industry in 1980 while living in Charlotte, North Carolina. During the course of my career I have worked on the company side as well as the broker, claims and agency side of the industry.


I have maintained a great relationship with my clients and am proud of my retention rate.


I have been involved with community programs throughout my career.


When I worked for BB&T-CIC Insurance In Laurens, SC I was Ambassador of the Quarter for two quarters and Ambassador of the year for the Laurens County Chamber of Commerce. I enjoyed the networking opportunity's this association allowed. I also sat on the Board of Directors for this Chamber.


Prior to that I was also a board member for the Mt. Pleasant Historical Society in Mt. Pleasant, NC.


In my time with ACNB Insurance Services - Hockley & O'Donnell, I participated in The Gettysburg Area Retail Merchants - First Friday Program. The First Friday of every month my duties were to provide an information table about the local downtown businesses and the products they provided as well as directing them to the businesses and providing general information about the Gettysburg Area.


I have also donated my hand made lace items to the Adams County S.P.C.A. for their fundraising efforts.


My current project is to work with Historic Gettysburg Adams County, a local non-profit. They raise funds and provide grants to Historic barn owners to help with the preservation of the barns. I make items for them to sell at their events and I have had my lace group provide demonstrations of 19th Century lace making skills during their first Historic Barn Tour. I will also be providing demonstrations at their barn dance.

Overview

14
14
years of professional experience

Work History

Commercial Account Manager

ACNB Insurance Services - Hockley & O'Donnell
Gettysburg, Pennsylvania
05.2009 - Current

I am a licensed Property & Casualty as well as Life, Accident & Health Agent. I currently hold a Pennsylvania Resident Agent License as well as a Maryland Non-Resident Agent License.


I am responsible for an approximate $6.5 million dollar book of business. My duties include service the accounts which involves day to day activities as well as remarketing the accounts as needed, reviewing the accounts in detail with the client, processing claims and assisting with accounting issues.


In addition to this I also am responsible for all new business that walks in, calls in or contacts us through the company website. My responsibilities are to interview the client and assess their needs as well as rate the required coverages and present the proposals to the client.


My book of business consists of large contractors, governmental entities, non-profits and Main Street businesses.

LSA-5

State Farm - Dale Doban
Camp Hill, Pennsylvania
06.2008 - 05.2009

My duties at this employer were to service existing clients. There was a very strong emphasis on selling Life and Health Products as well as Bank products. I also serviced existing client accounts.


There was no potential for growth and no benefits were provided by this employer.

Education

No Degree -

Central Piedmont Community College
Charlotte, NC

Skills

  • Team Recruiting and Onboarding
  • Client Needs Assessment
  • Data Collections
  • Customer Care
  • Selling Skills
  • Customer Transactions

Lacemaking, Quilting and Knitting & Crocheting

I have been making lace for about 15 years and have been a member of many online and local lace making groups. I have been knitting and crocheting since I was 12 and enjoy the release this activity provides from the day to day stresses. When I lived closer to York I was a member of the York Quilters Guild which is made up of over 200 members. Along with our monthly meetings we also sponsored a bi-annual quilt show at the York Fairgrounds.

Timeline

Commercial Account Manager

ACNB Insurance Services - Hockley & O'Donnell
05.2009 - Current

LSA-5

State Farm - Dale Doban
06.2008 - 05.2009

No Degree -

Central Piedmont Community College
Deborah Conrad