Deborah Cross
Denton,TX
Overview
4
4
years of professional experience
Work History
Lead Mental Health Technician
Mayhill Hospital
09.2021 - Current
- Attended therapeutic educational group meetings and supported patients with guidance from RN or Type medical professional.
- Counseled and mentored clients on substance use and life choices.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Charted on each patient daily.
- Assisted and counseled Number patients daily.
DSP1
Denton State Supported Living Center, DSSLC
08.2020 - 07.2021
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
- Minimized injuries to staff or patients through support or restraint to control patient movements.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Led patient or group recreational activities for enhanced patient outcomes.
- Monitored progress and documented patient health status changes to keep care team updated.
Sober Living House Manager
Solutions Of North Texas
08.2018 - 06.2020
- Coordinated holiday parties, cocktail parties and small gatherings for household.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Managed day-to-day operation of home to comply with regulations and agency standards.
Education
Licensed Cosmetologist
Lewisville High School
Lewisville, TX04.1983
Skills
- Mental Illness Treatment
- Supporting Medical Patients
- Behavior Observation
- Building Effective Relationships
- Psychiatric Disorders
- Maintaining Safety Standards
- De-Escalation Techniques
- Recreational Therapy
- Patient Interaction
- Safety Behaviors
- HIPAA Requirements
- Specimen Collection
- Personal Care Assistance
- Drug Screening
- Performance Tracking and Evaluations
- Event Oversight
- Compliance Requirements
- Group Sessions
- Positive Reinforcement
- Household Chores
- Constructive Feedback
- Emotional Support
- Effective Problem-Solving
Timeline
Lead Mental Health Technician
Mayhill Hospital
09.2021 - Current
DSP1
Denton State Supported Living Center, DSSLC
08.2020 - 07.2021
Sober Living House Manager
Solutions Of North Texas
08.2018 - 06.2020
Licensed Cosmetologist
Lewisville High School
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