Deborah Daugherty
Glencoe,AL
Summary
Adept House Cleaner with a strong background in delivering exceptional customer service and maintaining high standards of cleanliness. Excelled in bathroom sanitation and surface cleaning, enhancing client satisfaction by tailoring services to individual needs. Demonstrated flexibility and efficient task organization, fostering strong client relationships and a safe working environment.
Overview
24
24
years of professional experience
Work History
House Cleaner
Self
05.2003 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
Telemarketer
Spinnaker Resorts Inc.
07.2000 - 07.2003
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Built relationships with customers using strong persuasion and active listening skills.
Education
Business
Gadsden State Community College
Gadsden, ALSkills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Bathroom sanitation
- Floor cleaning
- Surface sanitation
- Payment Collection
Timeline
House Cleaner
Self
05.2003 - Current
Telemarketer
Spinnaker Resorts Inc.
07.2000 - 07.2003
Business
Gadsden State Community College
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