Deborah. A. England
Honolulu,HI
Summary
Skilled Security Officer offering over 30 years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds. Demonstrated expertise in building, grounds, personnel and asset protection. Excellent observational, problem-solving and decision-making skills combined with detail-oriented nature, unparalleled integrity and sound judgment. Familiar with various weaponry and well-trained in successful strategies for emergency response and de-escalating conflicts.
Overview
29
29
years of professional experience
Work History
Stocker
Food Lion
Banner Elk, NC
01.2022 - 02.2022
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Maintained fitness in order to move merchandise efficiently and safely.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Consistently lifted materials weighing as much as 75 pounds
Security Guard
Linville Ridge Country Club
Linville, NC
09.1997 - 09.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Permitted entry with escort for approved persons into secure locations.
- Completed full building and grounds patrols every 3 hours to spot and investigate concerns.
- Oversaw entry and exit of up to 500 homeowners, employees and visitors daily.
- Reported irregularities such as fire and safety hazards to maintenance.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Responded quickly to medical emergency involving collapsed patron.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Military Police Officer
United States Army
Anniston, AL
10.1992 - 01.1996
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
- Supervised 24-hour police operation investigating civil disturbances on base.
- Streamlined operational efficiencies, implementing process improvements relating to law enforcement, fire prevention and protection, criminal investigations, physical security and military police development, health, welfare and safety.
- Enhanced emergency preparedness, commanding oversight and maintenance off tactical plans, equipment and weapons.
- Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation.
Waitress
Hoilday Inn
Banner Elk, NC
06.1989 - 08.1990
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
Bachelor of Arts - General Studies
High Point University
High Point, NCBachelor of Arts - Criminal Justice
Appalachian State University
Boone, NCSkills
- Microsoft Office
- Verbal and Written Communication
- Strong Attention to Detail
- Safety Procedures
- Customer Relationships
- Reliable and Responsible
- Motivated Team Player
- Problem Solving
- Heavy Lifting
- Organizational Skills
- Adaptable and Flexible
- Critical Thinking
- Quick Learner
- Honesty and Integrity
Timeline
Stocker
Food Lion
01.2022 - 02.2022
Security Guard
Linville Ridge Country Club
09.1997 - 09.2021
Military Police Officer
United States Army
10.1992 - 01.1996
Waitress
Hoilday Inn
06.1989 - 08.1990
Bachelor of Arts - General Studies
High Point University
Bachelor of Arts - Criminal Justice
Appalachian State University