Deborah Frank
Cass City,MI
Summary
Organized Medical Biller thoroughly versed in medical coding and HIPAA requirements. Personable professional with 18 years of hands-on experience claiming refunds, reviewing claims and maintaining billing reports. Accommodating and helpful team player proficient in job-related billing software. Quality-focused Medical Biller offers strong track record over more than 18 years in settling and resolving complex patient billing accounts. Thoroughly experienced in handling medical charges and invoicing. Tech-savvy approach to understanding and resolving difficult areas of dispute.
Overview
19
19
years of professional experience
Work History
Medical Billing Specialist
Hills and Dales Healthcare
Cass CIty, MI
07.2005 - Current
- Provided customer service support to patients who had questions about their bills or payments due.
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
- Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
- Worked closely with clinical staff to ensure accurate coding practices were followed.
- Conducted research on insurance policies, procedures, and regulations to ensure compliance with all applicable laws.
- Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
Education
Associate of Applied Science - Medical Billing
Baker College
Cass City07.2005
Skills
- Generally Accepted Accounting Principles (GAAP)
- Files and Records Management
- Quality-Oriented Team Player
- HMS
- Quadax
- Truebridge
- Epic
- Medicare FISS
- Medicare WPS
- Other insurance web sites
- Remote billing for the last three years and would like to keep working from home
- Software Applications Proficiency
References
References available upon request.
Timeline
Medical Billing Specialist
Hills and Dales Healthcare
07.2005 - Current
Associate of Applied Science - Medical Billing
Baker College