Medical billing professional with deep expertise in managing patient billing and insurance claims. Strong background in coding, account reconciliation, and compliance with healthcare regulations. Known for collaborating effectively with teams and adapting to changing needs to achieve optimal results. Reliable and detail-focused, ensuring accurate and timely processing of financial information.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
Conkright Aesthetics
01.2022 - 05.2025
Scheduled plastic surgery and aesthetic procedures using a specialized contract management system for plastic surgery offices.
Managed patient appointments and ensured seamless scheduling processes while maintaining HIPAA compliance.
Facilitated office operations by handling data input, document preparation, and correspondence.
Provided professional customer service to patients, ensuring a smooth experience from consultation to post-procedure follow-ups.
Posted and adjusted payments from insurance companies.
Communicated with insurance providers to resolve denied claims and resubmitted.
Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Founder & Brand Ambassador
Third Eye Dimensions
02.2020 - 12.2024
Established a business specializing in energy healing products and services, selling at flea markets and pop-up events.
Developed marketing campaigns to engage customers and build brand loyalty.
Managed vendor relations, event logistics, and inventory control.
Managed website and Etsy shop orders, web design, keeping up with inventory and customer emails.
Data entry and analysis yearly to measure ROI in both Etsy shop and vending at markets.
Utilized SEO and google ads monthly and kept record on metrics.
STEM/Science Teacher
Palm Beach County School District
05.2015 - 01.2022
Planned, prepared, and taught lesson plans, giving students individual support.
Delivered interactive lessons to help students comprehend complex concepts.
Participated in professional development workshops to stay updated on current research findings and best practices in science education.
Incorporated project-based learning into the curriculum, challenging students to apply scientific principles in real-world situations while developing teamwork skills.
Enhanced classroom environment for effective learning by incorporating hands-on activities and real-world applications of scientific concepts.
Led after-school tutoring sessions for struggling learners; provided personalized support that contributed to marked improvements in overall understanding of course material.
Collaborated with colleagues to develop interdisciplinary lessons that connected science with other subjects, fostering a well-rounded education.
Used exams and standardized assessment tools to measure student progress.
Improved student comprehension by employing diverse teaching strategies and adapting lesson plans to meet individual needs.
Served as a mentor and advisor for students interested in pursuing careers in science-related fields, guiding them through college applications and scholarship opportunities.
Education
Certification - Business Intelligence Analytics
TripleTen
Remote
05.2024
Master's Degree - Environmental Science
Green Mountain College
Poultney, VT
03.2017
Bachelor's Degree - Middle Level Science
Wilmington University
Wilmington, DE
03.2015
Skills
HIPAA compliance
Claim submission
Insurance verification
Patient billing
CPT knowledge
Denial management
ICD-10 proficiency
Medicare and medicaid process
Medical coding expertise
Disability claims process
Collections management
Advanced MD and EHR software applications proficiency
Files and records management
Generally accepted accounting principles (GAAP)
ICD-10
Medical terminology
Customer service
CMS-1500 billing forms
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Collaborated with team of 7 in the development of STEM School Accreditation in an inner city.
Certified Medical Assistant at Summer Aesthetics (previously Amélie Aesthetics)Certified Medical Assistant at Summer Aesthetics (previously Amélie Aesthetics)
Medical Aesthetics Trainer & Manager at Deluxe Aesthetics Academy & Aesthetics on DemandMedical Aesthetics Trainer & Manager at Deluxe Aesthetics Academy & Aesthetics on Demand