Deborah Gamblin
Southside Pet Clinic
Glencoe,AL
38
years of professional experience
Business professional prepared for leadership roles in dynamic environments. Proven ability to drive business growth through strategic planning and innovation. Known for fostering collaborative teams and adapting to changing market demands. Expertise includes financial management, operational planning, and effective communication.
Work History
Pet Groomer
9 Years 7 Months- Performed grooming services, including bathing, trimming, and nail clipping for various breeds.
- Ensured compliance with safety and sanitation protocols during grooming procedures.
- Educated pet owners about proper care and maintenance of their pets' grooming needs.
- Mentored junior groomers on techniques and best practices to enhance service quality.
Business Owner and Manager
18 Years 1 Month- Trained and mentored staff on best practices for customer service and operational efficiency.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Mentored multiple apprentices in Pet Grooming, coaching some of them to become NDGAA certified as well as winning competitors in grooming competitions across the country.
- Was a winning competitor in GroomTeam USA sanctioned competitions from 2000 to 2008.
Co-Owner And Manager
18 Years 2 Months- Developed marketing strategies to enhance brand visibility and customer engagement.
- Managed daily operations, ensuring efficient workflow and optimal resource allocation.
- Cultivated relationships with vendors to secure favorable terms and services.
- Oversaw financial planning, budgeting, and reporting processes for business sustainability.
- Implemented process improvements that increased productivity and reduced operational costs.
- Coordinated community outreach initiatives to strengthen local partnerships and brand presence.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Managed busy full service grooming salon and trained multiple groomers, many of which now own their own grooming shops.
Education
International Certified Master Groomer
Some College - Accounting
National Certified Master Groomer
Skills
Training Employees
Teaching Grooming Skills
Customer service
Small business operations
Customer relations
Decision-making
Timeline
Pet Groomer
Southside Pet Clinic
01.2017 - CurrentRead More
Business Owner and Manager
Slocum Ridge Pet Camp
11.1998 - 12.2016Read More
Co-Owner And Manager
Timberlake Pet World
04.1988 - 06.2006Read More
Gadsden State Community College
Some College from Accounting
Read More
IPG
International Certified Master Groomer
Read More
NDGAA
National Certified Master Groomer
Read More