Eletha Grover
Woonsocket,RI
Summary
Dedicated dog groomer with over 11 years of experience in delivering high-quality grooming services. Expertise in animal handling, grooming best practices, and client education. Committed to fostering strong relationships with clients and their pets through exceptional service and attention to individual pet needs.
Overview
10
10
years of professional experience
Work History
Pet Groomer
Self Employed
02.2017 - Current
- self-starter for my personal clientele which has grown through the years
- bathe and groom pets of various sizes, breeds, and ages and species (cats and dogs)
- check coat for parasites, insects or other irritations and use proper products for comfort
- clean, sanitize and maintain grooming equipment
- hold my self to the same standards I'd withhold working for any grooming shop
- manage my appointments and scheduling and client payments
- perform bathing, brushing and styling techniques based on individual breed standards and client preferences
Dog Groomer
Village Paws
04.2025 - 09.2025
- Provided high-quality grooming services, ensuring optimal pet comfort and safety.
- Educated pet owners on proper grooming techniques and pet care best practices.
- Maintained cleanliness of grooming area, adhering to hygiene standards and protocols.
- Developed personalized grooming plans based on each dog's breed and specific needs.
- demonstrated adaptability by successfully working with dogs of various sizes, age and temperaments
- worked with a team and individually
- safely handled aggressive or difficult to groom dogs using behavior modification strategies learned through extensive training
- demonstrated excellent time management skills by completing multiple groomings within scheduled time frames without compromising quality
Dog Groomer/Daycare Attendant
Santas Doggie Workshop
08.2024 - 01.2025
- provided professional grooming services to a diverse range of dog breeds, ensuring each pet received personalized care and attention
- performed bathing, brushing,and styling techniques based on individual breed standards and client preferences
- utilized specialized tools and equipment to safely trim nails, clean ears and maintain proper hygiene for dogs
- implemented effective handling techniques to ensure the safety and comfort of dogs during grooming sessions
- developed strong relationships with clients by actively listening to their needs and providing exceptional customer service
- managed appointment scheduling system efficiently,maximizing productivity while accommodating client preferences
- maintained cleanliness and organization in grooming area, adhering to strict sanitization protocols for the health of both pets and staff members
- ensured a positive experience for anxious or nervous dogs by utilizing calming techniques such as gentle touch
- advised clients on appropriate at-home maintenance in between grooming appointments such as brushing techniques specific to their dogs coat type
- managed inventory of grooming supplies effectively by monitoring stock level regularly
- demonstrated excellent time management skills by completing multiple groomings within scheduled time frames without compromising quality
- resolved customer complaints promptly by addressing concerns professionally while maintaining a high level of empathy
- safely handled aggressive or difficult to groom dogs using behavior modification strategies learned through extensive training
- maintained accurate records of each dogs medical history, grooming preferences and any special instructions provided by the owner
- collaborated with other groomers to share knowledge and techniques. Fostering a supportive team environment
- implemented safety protocols to prevent accidents or injuries during grooming procedures
- utilized excellent communication skills to educate pet owners on proper coat maintenance, hygiene practices and overall pet care
- was also a daycare attendant provided regular outside time and exercise
- ensured a safe environment inside and outside of daycare
Mobile Dog Groomer
Aussie Pet Mobile
06.2018 - 08.2024
- provided mobile dog grooming services to clients in their homes, ensuring convenience and comfort for both pet and owners
- performed bathing,brushing, hair trimming,nail clipping, ear cleaning, and other grooming tasks based on individual pet needs.
- utilized gentle handling techniques to ensure the safety and well-being of dogs during the grooming process.
- maintained a clean and organized mobile grooming van with all necessary equipment and supplies
- Scheduled appointments efficiently to maximize productivity while allowing enough time for each client specific requirements
- developed strong relationships with clients by providing personalized care and attention to their pets grooming needs
- advised pet owners on proper coat maintence between grooming sessions to promote overall health and appearance of their dogs
- managed inventory of grooming products such as shampoos,conditioners, brushes, clippers, scissors etc
- implemented strict sanitation protocols to prevent the spread of diseases or parasites among different animals being groomed
- educated pet owners about common skin conditions or abnormalities observed during the grooming process that may require veterinary attention
- ensured customer satisfaction by delivering high quality results that met or exceeded client expectations
- handled difficult or anxious dogs with patience and understanding while maintaining a safe environment for everyone involved
- managed appointment scheduling system effectively using digital tools such as calenders or specialized software
- maintained accurate records of each dog specific preferences regarding haircuts, style, length, coat-type specific treatments/products used
Show Kennel Worker/ Groomer
Blackstone Kennels
12.2016 - 09.2018
- Supervised daily feeding and care routines
- Maintained cleanliness and organization of kennel facilities.
- Assisted in socializing dogs to improve behavior and adaptability.
- Monitored animal health, reporting any concerns to owner of kennel
- help and hold dogs for fine grooming
- bathe and dry dogs
- assisted in breedings for clients
- hand stripped pets
- brushed out dogs
- clean inside and outside dog runs and kept running yard clean
- help load motor home prior to dog shows and unload upon returns
- do all kennel laundry
Dog Bather
Zpup Dog Spa & Boutique
07.2016 - 06.2018
- Started out as an externship and was hired on after completing schooling
- answered phones, set up client appointments, did appointment reminder calls. and checked out clients handling payments
- Operated grooming tools and equipment safely to maintain high hygiene standards.
- Assisted self-wash customers and cleaned up stations after customers were done use of station.
- Maintained organized workstations, contributing to efficient workflow in spa environment.
- responsible for clipping/dremeling nails, ear cleaning, anal gland (upon owner request) bathing and drying
- bathes 3-4 dogs an hour (more on a Saturdays)
- checked coats for parasites, insects,or other irritations and use proper products to provide comfort
- handled pets of all sizes and physically strong and or aggressive pets.
- Monitored dogs' behavior during bathing, ensuring safety and reducing stress levels.
- Collaborated with team members to uphold quality service standards and client satisfaction.
Education
High School Diploma -
Blackstone Millville Reginal High School
Blackstone, MASkills
- Patience with animals with positive reinforecment
- Grooming best practices
- Cleanliness and sanitation
- Animal handling expertise
- works well alone or with a team
- 11 years od pet experience
- kennel experience
- great communication skills with clients, employers and fellow employees
- great time management skills
Timeline
Dog Groomer
Village Paws
04.2025 - 09.2025
Dog Groomer/Daycare Attendant
Santas Doggie Workshop
08.2024 - 01.2025
Mobile Dog Groomer
Aussie Pet Mobile
06.2018 - 08.2024
Pet Groomer
Self Employed
02.2017 - Current
Show Kennel Worker/ Groomer
Blackstone Kennels
12.2016 - 09.2018
Dog Bather
Zpup Dog Spa & Boutique
07.2016 - 06.2018
High School Diploma -
Blackstone Millville Reginal High School