Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Deborah Gray

Roseville,MN

Summary

Resourceful professional known for high productivity and efficient task completion. Skilled in strategic planning, staff development, and operational management. Excel at communication, leadership, and problem-solving to foster a productive environment that promotes growth and learning. Committed to leveraging these skills to contribute significantly to team success and organizational goals.

Overview

12
12
years of professional experience

Work History

School Manager/Financial Director/Educator

Medspa Institute of America
07.2019 - Current
  • Improved operations by implementing procedural changes.
  • Enhanced performance of teachers and support staff with continuous professional development.
  • Boosted efficiency and team performance by setting goals and plans to achieve each target.
  • Oversaw a workforce of well-qualified primary and supplemental educational staff.
  • Met budget targets through successful approaches to monitoring expenses and controlling costs.
  • Supported student personal, academic, and vocational needs with compassionate counseling and personal guidance.
  • Stayed current on changing laws and program requirements to serve students best.
  • Verified completeness, accuracy, and integrity of loan agreements.
  • Assisted clients with selecting optimal loan products by explaining rates and terms.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Developed and implemented school policies, procedures, and operational systems to ensure compliance with legal requirements.
  • Instructed students on the fundamentals and advanced techniques of esthetics, including skincare, chemical peels, and microneedling.

Esthetics Instructor

The Salon Professional Academy
01.2017 - 07.2019
  • Developed course curricula and planned course content and methods of instruction.
  • Diversified students' skills with a balanced approach to academic and vocational curricula.
  • Provided individualized instruction, tutorial, or remedial instruction.
  • Created new classes for specific subject areas and changing career requirements.

Spa Manager

Massage Envy
01.2015 - 07.2019
  • Spearheaded revenue increase by strategically marketing products and services.
  • Conceptualized and initiated an aggressive internal growth plan by leading estheticians in training and development, while managing spa services.
  • Managed the daily operations of the spa, including scheduling staff members, ordering supplies, and maintaining inventories.
  • Provided exceptional customer service through personal contact with guests before, during, and after they visited the spa.

Education Director

Mandalyn Academy
11.2012 - 08.2014
  • Managed schedules and time off for students and staff, while monitoring students' progress and development in their respective programs.
  • Administered payroll and facilitated staff meetings.
  • Prepared engaging lesson plans for staff and students.
  • Ensure compliance of schools and enforce rules set forth by the state, Dept of Education, and NACCAS.
  • Met budget targets through expense monitoring and cost control.
  • Organized supplies based on expected demands and specific department requirements.
  • Counseled and provided guidance to students regarding personal, academic, vocational, and behavioral issues.
  • Conducted classroom assessments of teachers and recommended training, disciplinary, or promotional activities based on evaluations.

Education

BS - Business Management

Brigham Young University-ID
Rexburg, ID

MBA -

Western Governors University
Salt Lake City, UT

Skills

  • Training and Development
  • Customer-Service Oriented
  • Scheduling and Organization
  • Staff Development
  • Team Building and Leadership
  • Instructional Design
  • Communication
  • Problem-solving
  • Decision-Making
  • Budget Creation
  • Team Collaboration
  • Federal, State, and Local Regulations Adherence
  • Policy Development

References

Available upon request.

Timeline

School Manager/Financial Director/Educator

Medspa Institute of America
07.2019 - Current

Esthetics Instructor

The Salon Professional Academy
01.2017 - 07.2019

Spa Manager

Massage Envy
01.2015 - 07.2019

Education Director

Mandalyn Academy
11.2012 - 08.2014

BS - Business Management

Brigham Young University-ID

MBA -

Western Governors University

Similar Profiles

CREATE PROFILE
Deborah Gray