Deborah Gray
Springfield,MO
Summary
Dynamic Nurse Care Manager with exceptional leadership skills and expertise in crisis management. Known for developing effective treatment plans and collaborating with multidisciplinary teams to enhance patient outcomes and drive quality improvement.
15+ years of supervisory experience.
Overview
36
36
years of professional experience
Work History
Nurse Care Manager
Burrell Behavioral Health Center
Springfield, Missouri
09.2023 - 09.2024
- Yearly wellness assessment for 225+/_ clients
- Collected MBS and discussed results with client and ways to improve results over the next year.
- Discussed proper nutrition and exercise that would improve health over the next year.
- Assisted clients to formulate a treatment plan to improve health over the next year.
- Collaborated with Physician and Caseworker about client's health and goals.
- Shared this information with clients PCP.
Contract RN COVID-19 Team
Springfield Greene County Health Department
Springfield , MO
09.2020 - 12.2022
- Coordinated mass vaccination events; prepared and administered vaccines to adults and children, observed patients for negative reactions.
- Directed team on outreach events, set up clinic and flow of clients.
- Accountable for maintaining vaccines in safe environment.
- Daily reports on vaccine counts.
Psychiatric RN
Mercy Hospital
Springfield, MO
04.2017 - 12.2019
- Provided direct patient care in mental health units.
- Developed and implemented individualized treatment plans for patients.
- Monitored patient progress and adjusted care strategies as needed.
- Collaborated with multidisciplinary teams to enhance patient well-being.
- Educated patients and families on mental health issues and treatments.
- Administered medications and managed side effects effectively.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
Psychiatric Intervention Team(PIT) RN
Cox Hospital
Springfield, MO
05.2013 - 05.2017
- Psychiatric assessment and triage of patients presenting to the ED.
- House Supervisor after 5PM.
- Ensure that patients are medically stable for admission.
- Obtain orders for admission from the Psychiatrist.
- Assign patient to the appropriate unit and give report to accepting RN.
- If patient did not meet admission criteria, gave referrals for outpatient services.
- If no beds at this facility would find placement at another facility.
- Implement civil involuntary detention(96 hour hold).
Assistant Nurse Manager
Barnes Jewish Hospital
St Louis, Missouri
05.2002 - 05.2013
- Supervised nursing staff to ensure quality patient care delivery.
- Coordinated daily nursing operations and staff schedules effectively.
- Managed patient assessments and care plan development collaboratively.
- Facilitated training sessions for new nursing staff on protocols.
- Assisted with performance evaluations and staff feedback processes.
- Assessed effectiveness of patient interventions to maintain quality care.
- Collaborated with physicians, administrators, and other healthcare personnel to provide comprehensive patient care services.
- Managed budgets related to staffing costs, supplies expenditures.
Nursing House Supervisor
Lake Regional Hospital
Osage Beach, Missouri
03.2000 - 05.2002
- Supervised nursing staff to ensure optimal patient care and safety.
- Monitored compliance with hospital policies and safety regulations.
- Facilitated communication between medical teams and administrative personnel.
- Resolved patient issues by collaborating with healthcare providers and families.
- Directed emergency response efforts during critical situations effective
- Completed daily rounds of nursing department to verify nursing service personnel performance.
- Staffing for next shift.
House Supervisor
Lakeland Psychiatric Hospital
Springfield, MO
05.1997 - 03.2000
- Supervised nursing staff to ensure quality patient care delivery.
- Coordinated patient admissions and discharges with multidisciplinary teams.
- Managed daily operations to maintain a safe and therapeutic environment.
- Facilitated communication between patients, families, and healthcare providers.
- Addressed patient concerns and resolved conflicts effectively.
- Completed daily rounds of nursing department to verify nursing service personnel.
- Staffing for next shift
Staff Registered Nurse
Medical Center for Federal Prisoners(MCFP)
Springfield, MO
01.1992 - 03.2000
- Administered medications and treatments as prescribed by medical staff.
- Monitored patient vital signs and reported changes to the healthcare team.
- Assisted in developing individualized care plans for inmates' health needs.
- Educated patients on health management and medication adherence.
- Conducted health assessments and documented findings accurately in records.
- Provided direct patient care in accordance with established policies, procedures and protocols.
Staff Nurse
Mercy Hospital
Springfield, MO
05.1988 - 01.1992
- Staff RN in Neuro Trauma ICU
- Administered medications and treatments according to established protocols.
- Monitored patient vital signs and reported changes to the healthcare team.
- Educated patients and families on care plans and health management strategies.
- Collaborated with multidisciplinary teams to enhance patient care quality.
- Maintained accurate patient records using electronic health record systems.
- Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
Education
Nursing
Cox College
Springfield, MO05-1988
Some College (No Degree) - Nursing
Missouri State University
Springfield, MOSkills
- Electronic health records
- Infection control standards
- Medication administration
- Healthcare teamwork
- Patient education
- Regulatory compliance
- Crisis management
- Staff supervision
- Effective communication
- Conflict resolution
- Time management
- Leadership skills
- Performance evaluation
- Healthcare delivery
- Performance appraisal
- Discharge planning
- Budget administration
- Staff development
- Quality improvement
- Medication management
- Nursing administration
Career Recognitions/Achievements
- Implemented "Raise the Roof" increasing satisfaction surveys from 62% to 93% at Barnes Jewish Hospital.
- Taught "Parenting from a Distance" class for inmates on how to deal with being a parent from prison and after release.
- Part of JACHO committee at Barnes Jewish Hospital
- Part of Magnet committee at Barnes Jewish Hospital
Timeline
Nurse Care Manager
Burrell Behavioral Health Center
09.2023 - 09.2024
Contract RN COVID-19 Team
Springfield Greene County Health Department
09.2020 - 12.2022
Psychiatric RN
Mercy Hospital
04.2017 - 12.2019
Psychiatric Intervention Team(PIT) RN
Cox Hospital
05.2013 - 05.2017
Assistant Nurse Manager
Barnes Jewish Hospital
05.2002 - 05.2013
Nursing House Supervisor
Lake Regional Hospital
03.2000 - 05.2002
House Supervisor
Lakeland Psychiatric Hospital
05.1997 - 03.2000
Staff Registered Nurse
Medical Center for Federal Prisoners(MCFP)
01.1992 - 03.2000
Staff Nurse
Mercy Hospital
05.1988 - 01.1992
Nursing
Cox College
Some College (No Degree) - Nursing
Missouri State University