Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Guthrie

Ankeny,IA

Summary

Mentoring professional with proven track record in fostering growth and development among individuals. Expertly navigates challenging scenarios to provide insightful guidance and support. Known for strong collaboration and adaptability in dynamic environments, delivering consistent results through effective communication and goal-setting.

Overview

11
11
years of professional experience

Work History

Quality Alignment Monitor

Maximus Federal Services
09.2016 - 09.2025
  • Led development and implementation of monitoring frameworks to assess program effectiveness.
  • Analyzed data trends to inform strategic decision-making and improve project outcomes.
  • Developed and implemented monitoring frameworks to assess program effectiveness and improve decision-making processes.
  • Analyzed quantitative and qualitative data to evaluate project outcomes and inform strategic planning initiatives.
  • Oversaw field evaluations, ensuring adherence to compliance standards and quality control measures.
  • Provided strategic recommendations based on evaluation findings to enhance operational effectiveness across initiatives.
  • Managed approximately 20-25 calls.

System Administrator

Mound City Nutrition
07.2014 - 10.2015
  • Supervised daily operations of customer service team, ensuring high-quality support delivery.
  • Trained new staff on customer interaction protocols and system usage.
  • Assisted in developing operational strategies to enhance team productivity and efficiency.
  • Coordinated daily activities across departments to ensure alignment with organizational goals.
  • Conducted initial phone screenings to evaluate candidate qualifications and fit.
  • Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Perform data entry, maintain accurate records

Education

High School Diploma -

Benton High School
Saint Joseph, MO
05-1993

Skills

  • Effective team collaboration
  • Proven leadership skills
  • Collaborative teamwork
  • Organization
  • Goal setting
  • Customer service
  • Training and mentoring
  • System monitoring
  • Remote Access

Timeline

Quality Alignment Monitor

Maximus Federal Services
09.2016 - 09.2025

System Administrator

Mound City Nutrition
07.2014 - 10.2015

High School Diploma -

Benton High School

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