Deborah Harbour
Bozeman,Montana
Summary
Achieved professional growth by leveraging interpersonal and leadership skills across multiple roles. Established a reputation for dependability and adaptability in fast-paced environments. Managed diverse projects and collaborated effectively with teams to drive success.
Overview
34
34
years of professional experience
Work History
Admin//Safety Assistant
Jackson Contractor Group
Bozeman, MT
08.2024 - Current
- Supported organizational safety initiatives by coordinating, entering, and maintaining detailed safety-related certifications, trainings, audits, and leading indicator data to promote ongoing regulatory compliance and readiness.
- Assisted in field-level safety compliance by ensuring required records (DOT physicals, MVRs, drug screenings, certifications) were monitored, up to date, and properly documented.
- Conducted thorough review and upkeep of safety documentation, contributing to procedure updates and helping identify gaps or improvement opportunities within safety processes.
- Facilitated onboarding for field personnel by providing clear instruction on safety expectations, procedures, and organizational standards, supporting early compliance and safe work practices.
- Served as a point of contact for employees, subcontractors, clients, and public stakeholders, communicating effectively regarding safety requirements, expectations, and incident-related information.
- Collaborated with leadership and safety teams to track, organize, and present performance and compliance information, ensuring accurate reporting and effective communication with management.
- Supported incident-related processes by maintaining documentation and organizing information needed for investigations into accidents, near misses, and compliance deviations.
- Managed housing lease agreements and insurance documentation with attention to accuracy and regulatory requirements, demonstrating strong administrative and compliance-focused skills transferable to safety program management.
- Utilized Notary credentials to support secure, compliant documentation handling for safety, HR, and operational needs.
SR. Administration Services/Export Compliance
Quantel-USA, Inc.
Bozeman, MT
01.2010 - 07.2024
- Complete all laser orders for the US and French sales teams, which has led to a thorough knowledge of international customs and export control. Complete all spare part orders for all US customers and all other Quantel/Keopsys locations. Manage daily RMA database for US and international customers, including shipment, arrival, repair and return. Assist in developing/revising customer service policies and procedures. In charge of all trade shows, demo equipment and office travel, both domestic and international travel.
Call Center Manager & Travel Consultant
Mountain Destinations
Bozeman, MT
01.2006 - 01.2010
- Handled all conference attendee registrations (up to 12 conferences per year, between 300 - 600 registration per conference) and assisted with travel itineraries. Managed accounting and conference databases.
Corporate Travel Agent
The Travel Station
Bozeman, MT
01.1992 - 01.2005
- Assisted customers with corporate, domestic, and international travel reservations including airfare, rental car, hotel, and travel Visas.
Education
Health Promotion - undefined
Montana State University
01.2006
Skills
- Extensive supervisory & team building experience
- Strong organizational skills
- Scheduling & time management
- Data entry with accuracy
- Intuitive analysis & problem solving
- Meticulous attention to detail
- Superior customer service, phone & office etiquette and interpersonal skills
- 25 years corporate/international travel management
- Excellent written & verbal skills
- Ability to create enduring relationships between self, client & coworkers
- ITAR/Export Certified - 8 years experience with US Export controls and Defense Trade Controls
- Member of the Society for International Affairs - complete understanding of custom laws and regulations
- ISO Experience
- QuickBooks & general accounting
- Microsoft Office
- State of Montana Notary
- Multiple software systems: WorldSpan, eMeetings Online, Visual, SalesForce
Timeline
Admin//Safety Assistant
Jackson Contractor Group
08.2024 - Current
SR. Administration Services/Export Compliance
Quantel-USA, Inc.
01.2010 - 07.2024
Call Center Manager & Travel Consultant
Mountain Destinations
01.2006 - 01.2010
Corporate Travel Agent
The Travel Station
01.1992 - 01.2005
Health Promotion - undefined
Montana State University