Deborah Hill
Tom's River,NJ
Summary
Solid foundation in benefits enrollment processes and history of assisting employees in understanding and selecting their benefit options. Successfully guided numerous employees through open enrollment periods, ensuring clarity and satisfaction with their choices. Demonstrated exceptional communication and problem-solving skills to address employee concerns and streamline enrollment procedures. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Benefit Enrollment Counselor
Aon Hewitt
09.2012 - 04.2025
- Acted as first point of escalation for employees on enrollments, verifications and claims and coverage issues.
- Assisted employees in selecting appropriate benefit plans, addressing individual needs and concerns.
- Managed confidential employee records with a high degree of accuracy, ensuring data privacy regulatory compliance at all times.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Office Owner/Manager's Assistant
Coastal Hills Fence & Deck LLC
02.2011 - 12.2021
- Cultivated relationships with suppliers to secure competitive pricing on materials and services.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Improved marketing to attract new customers and promote business.
- Assisted in managing inventory and procurement processes for materials and supplies.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Proofread and edited documents for accuracy and grammar.
- Drafted common document templates to reduce time spent creating documents from scratch.
Education
High School Diploma -
Dickinson High School
Jersey City, NJ06-1974
Skills
- Effective verbal communication
- Skilled in documentation processes
- Benefits interpretation
- Collaborative teamwork
- Analytical problem-solving
- Effective time management
- Detail-oriented approach
- Effective multitasking
- Record keeping
- Employee onboarding coordination
- Interpretation of regulations
Certification
- Licensed NJ Insurance Agent, 2011-Current
- Licensed NJ Medicare Certified, 2025-Current
Timeline
Benefit Enrollment Counselor
Aon Hewitt
09.2012 - 04.2025
Office Owner/Manager's Assistant
Coastal Hills Fence & Deck LLC
02.2011 - 12.2021
High School Diploma -
Dickinson High School