Skilled in data entry, clerical support, and compliance with legal requirements. Bringing strong collaborative problem-solving and multicultural competence to advance my career.
Overview
21
21
years of professional experience
Work History
Child Protective Services Social Worker
Department of Human Services, City of Philadelphia
04.2009 - 05.2020
Reduced repeat maltreatment rates through ongoing support, education, and intervention strategies.
Maintained knowledge of current legislation, regulations, policies, and best practices within the field of Child Protective Services social work.
Prevented unnecessary out-of-home placements by implementing preventative measures and connecting families with community resources.
Ensured timely permanency for children in foster care by diligently working towards reunification or adoption when appropriate.
Account Clerk
City of Philadelphia, Department of Health
04.2000 - 09.2009
Provided clerical support to department, such as filing, copying and restocking supplies.
Maintained compliance with all established guidelines and legal requirements.
Implemented innovative filing systems that significantly improved document retrieval time and efficiency.
Received and entered vendor bills, printed checks and set up electronic debits.
Created and distributed invoices and processed incoming payments to keep records accurate and current.
Data Entry Clerk
Reed Technology & Information Services Inc, RTIS
08.1999 - 04.2000
Completed data entry tasks with accuracy and efficiency.
Followed established procedures to enter and process data correctly.
Organized, sorted, and checked input data against original documents.
Scanned documents and saved in database to keep records of essential organizational information.
Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
Education
Sociology
Holy Family University
Philadelphia, PA
Associate of Science - Office Technology
Peirce College
Philadelphia, PA
Bachelor of Science - Human Services
Springfield College
Springfield, MA
05.2009
Skills
Professional boundaries
Collaborative Problem-Solving
Substance abuse awareness
Home visitation
Multicultural Competence
Family engagement
Timeline
Child Protective Services Social Worker
Department of Human Services, City of Philadelphia
04.2009 - 05.2020
Account Clerk
City of Philadelphia, Department of Health
04.2000 - 09.2009
Data Entry Clerk
Reed Technology & Information Services Inc, RTIS
08.1999 - 04.2000
Sociology
Holy Family University
Associate of Science - Office Technology
Peirce College
Bachelor of Science - Human Services
Springfield College
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