Deborah Kelley
Buda,TX
Summary
Highly motivated Retired Juvenile Probation Officer with 23 years experience in the criminal justice system. A seasoned professional with strong organizational skills working in a fast-paced environment. Quick learner and committed to continuous self-directed learning.
Overview
31
31
years of professional experience
Work History
General Clerk
Internal Revenue Services
04.2024 - Current
- Identifying and reviewing various tax forms for entry into IRS databases
- Entering alphanumeric data into the identified database with efficiency
- Double-checking entry for accuracy
- Maintaining organized files
- Following IRS guidelines for protecting taxpayer information
- Returning unsigned documents to taxpayers for signature
- Submitting the daily total of completed documents and using appropriate codes to identify work completed
Juvenile Probation Officer III
Travis County Juvenile Probation Department
03.1999 - 06.2022
- Maintained an average caseload of 24 pretrial juvenile offenders. Allegations ranged from misdemeanor Cl B to first-degree felonies. Supervised juveniles in detention and juveniles on Conditions of Release in the community.
- Conducted the social investigation on the pretrial juvenile offender referrals and completed interviews with juveniles and parents/guardians.
- Obtained and thoroughly reviewed police reports, previous legal documents, school records, mental health records, and previous treatment interventions as applicable.
- Completed risk and needs screenings. Referred clients to further evaluation if needed.
- Determined risk to the community, suitability for release or detention to the Court.
- Reviewed daily GPS tracking reports on high-risk juveniles.
- Conducted office, home, school, and placement visits per department policy. Conducted weekly phone contacts with juveniles and video calls as needed.
- Addressed violations of Conditions of Release and collaborated with senior leadership for corrective action planning.
- Initiated crisis intervention by following official crisis communication plans and training.
- Requested Directive to Apprehend for violations as determined. Executed Directives to Apprehend orders.
- Coordinated and facilitated interventions with clients and service professionals.
- Communicated regularly with presiding judges, attorneys, and service providers via phone, email or video calls.
- Provided oral reports on juvenile compliance during Court Review Hearings.
- Submitted detailed court reports, utilizing all information obtained, for disposition with recommendations for probation in the community, residential treatment facilities, or commitment to the Texas Juvenile Justice Department as determined. Testified under oath at Contested Disposition Hearings.
- Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.
- Maintained organized offender records and documentation in compliance with department and legal standards. Compliant with confidentiality of juvenile records and HIPAA laws.
Residential Treatment Officer
Travis County Juvenile Probation Department
11.1998 - 03.1999
- Supervised juveniles in a residential treatment setting to ensure compliance during programming. Documented daily behavior of each juvenile during assigned shift.
- Submitted Incident reports for behavior deemed to be a health and/or safety risk.
- Utilized de-escalation techniques and restraint training on aggressive juveniles.
Caseworker
Southwest Key Program
01.1996 - 02.1999
- Conducted intake interviews for court-ordered high-risk juveniles and their families.
- Assessed client needs and recommended appropriate services and resources.
- Performed crisis intervention for juveniles and families.
- Conducted two in-person daily contacts with juveniles and/or families to determine accountability of juveniles on Conditions of Release.
- Submitted detailed daily and weekly progress reports. Maintained organized files.
- Notified supervising Juvenile Probation Officer of compliance and any concerns.
- Facilitated group recreation activities on weekends.
Seasonal Data Transcriber
Internal Revenue Service, IRS
01.1997 - 05.1997
- Organized, sorted, and checked input data against original 1040 EZ documents.
- Entered numerical data into databases with speed and accuracy.
- Completed data entry tasks with accuracy and efficiency.
- Located and corrected data entry errors and reported them to management
- Sorted documents and maintained organization.
Retail Sales Associate
JC Penney
09.1993 - 03.1996
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers by answering questions and fulfilling requests.
- Balanced and organized cash register by handling cash, and counting change.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Education
Bachelor of Science - Sociology
Texas A&M University
College Station, TX12.1994
Skills
- Collecting and Compiling Information
- Data Review and Verification
- Proofreading
- Entry Recording
- Strong Problem Solver
- Excellent Communication Skills
- Maintaining Confidentiality
Timeline
General Clerk
Internal Revenue Services
04.2024 - Current
Juvenile Probation Officer III
Travis County Juvenile Probation Department
03.1999 - 06.2022
Residential Treatment Officer
Travis County Juvenile Probation Department
11.1998 - 03.1999
Seasonal Data Transcriber
Internal Revenue Service, IRS
01.1997 - 05.1997
Caseworker
Southwest Key Program
01.1996 - 02.1999
Retail Sales Associate
JC Penney
09.1993 - 03.1996
Bachelor of Science - Sociology
Texas A&M University
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