Deborah Kilmer
Carmel,NY
Summary
Dynamic professional with a proven track record at Incredible Pups Rescue, excelling in client communication and customer service. Demonstrated reliability and attention to detail while fostering trust with pet owners. Successfully increased repeat business through exceptional care and proactive problem-solving, ensuring pets' health and happiness in a nurturing environment.
Overview
21
21
years of professional experience
Work History
Private Dog Sitter and Foster
Incredible Pups Rescue
Wappingers Falls, NY
01.2024 - Current
- Provided individualized care and attention to dogs in a home environment.
- Developed and implemented customized feeding and exercise plans for various breeds.
- Monitored health and behavior of dogs, addressing any concerns promptly.
- Maintained cleanliness and organization of pet areas to ensure safety and hygiene.
- Educated owners on proper pet care techniques and training methods.
- Established strong relationships with clients, fostering trust and satisfaction in services provided.
- Supported clients during extended travel by providing consistent updates, photos, and videos of their pets'' activities and wellbeing.
- Administered medications as needed to maintain optimum health of pets, following owner instructions with precision.
- Increased repeat business through exceptional customer service and creating a trusting environment for both owners and their pets.
- Handled emergency situations calmly and promptly, contacting veterinarians or owners as necessary to ensure prompt attention for the pet in need.
- Managed scheduling efficiently to accommodate multiple clients while ensuring adequate time for each pet''s individual needs.
- Communicated professionally with pet owners via phone, email, and text.
Lead Educator
Somers Central School District
Somers, NY
06.2005 - Current
- Developed and implemented curriculum aligned with state standards.
- Facilitated professional development workshops for teaching staff.
- Mentored new educators to enhance instructional effectiveness.
- Collaborated with administration to assess student performance data.
- Streamlined communication processes between educators, parents, and stakeholders.
- Led interdisciplinary projects promoting student engagement and critical thinking.
- Fostered a positive learning environment through inclusive practices and strategies.
- Developed engaging curriculum materials, resulting in increased student interest and understanding of subject matter.
- Participated in professional development opportunities to stay current with latest educational research and best practices, translating findings into actionable improvements for the classroom.
- Established strong rapport with parents through consistent communication, supporting their involvement in the educational process and addressing concerns promptly.
- Managed classroom effectively to maximize instructional time, ensuring an optimal learning environment for all students.
- Collaborated with colleagues to create interdisciplinary units, enhancing students'' critical thinking skills across multiple subjects.
- Utilized various assessment tools to monitor student progress throughout the school year, informing instructional decisions and enabling timely interventions when needed.
- Assessed student progress regularly, using data-driven instruction to guide future lesson planning and targeted support.
- Assessed student performance and provided feedback to facilitate student success.
- Created lessons and online testing materials to facilitate remote learning.
Education
Master of Science - Education Elementary
Mercy College
Dobbs Ferry, NY01-2003
Skills
- Patience and empathy
- Reliability and punctuality
- Professionalism and integrity
- Client communication
- Regular availability
- Honest and trustworthy
- Positive attitude
- Customer service
- Verbal and written communication
- Flexible schedule
- Information collection and recording
- Teamwork and collaboration
- Honest and dependable
- Time management
- Attention to detail
- Dependable and responsible
- Problem-solving abilities
- Multitasking
- Reliability
- Effective communication
- Active listening
Timeline
Private Dog Sitter and Foster
Incredible Pups Rescue
01.2024 - Current
Lead Educator
Somers Central School District
06.2005 - Current
Master of Science - Education Elementary
Mercy College