Deborah Kingston
Apache Junction,AZ
Summary
Meticulous security professional with exceptional problem-solving skills. Demonstrated expertise in monitoring surveillance systems and evaluating security scenarios, guaranteeing safety and compliance in critical environments. Dedicated security officer with extensive experience in customer service and team collaboration. Skilled in troubleshooting and communication, consistently contributing to safe environments and enhancing overall operational efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Armed Security Patrol Officer
Allied Universal
07.2022 - Current
- Posted at the gate house at the East Valley Bus Operations bus yard, letting authorized employees through the gate, logging vendors in and giving them temporary badges to provide different services in the bus yard.
- Monitoring CCTV for all suspicious activity, completing daily reports.
Security Officer
GardaWorld
04.2024 - 07.2024
- Patrolling and ensuring the buildings are secure and making sure there are no leaks of any kind in the complex.
- Receives and signs for package at the front desk.
- Observing for any suspicious activity.
Security Officer
Anderson Security
10.2019 - 08.2023
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Obtains help by sounding alarms.
- Prevent losses and damage by reporting irregularities.
Customer Service Representative / Seller support
Grainger Industrial Supply
08.2017 - 10.2022
- Answering incoming calls, from inside or outside representatives who need to place orders for their customers, or have issues with orders, not getting their deliveries on time, or missing items from orders, damaged or defective items, credit, debit rebuilds, tracking orders, resolving incoming emails.
- Receiving quotes from various customer’s cross reference items that the customer is requesting with either similar items that we have in our catalog or the exact match.
Merchandiser, stocker, Driver/Stocker
Shamrock Foods
02.2017 - 09.2019
- Driving to various stores to stock, remove out date dated dairy products, restocking with new merchandise.
Public Service Evaluator IV
Arizona Health Cost Containment System. (AHCCCS)
10.2011 - 07.2017
- Worked in a call center, technical service center environment, receiving inbound calls anywhere from 60 to 80 calls daily, while working on several different applications at the same time to resolve simple, to complex issues in cases need to be corrected, approved or denied, from different departments within AHCCCS.
- Receiving inbound calls from various health program contractors inquiring about eligibility, demographic information, correcting, posting, eligibility, changing program contractors.
- Researching policies and procedures.
- Sent medical records requested by program contractors, by secured email.
Public Service Evaluator III
Arizona Long Term Care
06.1999 - 10.2011
- Completed financial interviews via phone or in person to determine financially if applicant would qualify for the long-term care program.
- Interpret and explain program, policies, and procedures to prospective applicants.
- Verified life insurance policies, bank accounts, income only trusts, third party insurance.
- Completed reports, meet specific deadlines.
Education
Data Processing Certificate -
American Business College
Hawthorne, CA01.1989
Some College (No Degree) -
El- Camino College
Redondo Beach, CASkills
- Troubleshooting
- Problem solving
- Communication skills
- Phone
- Empathic
- Team player
- People person
- Adaptability
- Microsoft Word
- Excel
- Outlook
- CCTV camera
- Okta
Certification
- Armed Guard Card, 1781074, 10/25
- Unarmed Guard Card, 1723303, 10/25
- CPR/AED/First Aid, 41241A4E, 08/27
Military Service
Army Reserves, 94-95, Army Achievement Medal
Timeline
Security Officer
GardaWorld
04.2024 - 07.2024
Armed Security Patrol Officer
Allied Universal
07.2022 - Current
Security Officer
Anderson Security
10.2019 - 08.2023
Customer Service Representative / Seller support
Grainger Industrial Supply
08.2017 - 10.2022
Merchandiser, stocker, Driver/Stocker
Shamrock Foods
02.2017 - 09.2019
Public Service Evaluator IV
Arizona Health Cost Containment System. (AHCCCS)
10.2011 - 07.2017
Public Service Evaluator III
Arizona Long Term Care
06.1999 - 10.2011
Data Processing Certificate -
American Business College
Some College (No Degree) -
El- Camino College
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