Deborah Krey
New Challenges INC
Phoenix,AZ
1
Certification
8
years of professional experience
Dynamic Director of Assisted Living with expertise in relationship building, strategic planning, and team management. Proven track record in enhancing operational efficiency and employee development, driving exceptional customer satisfaction and compliance across two Assisted Living Communities.
Accomplished leader with a strong focus on employee development and operational excellence in Assisted Living. Partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Work History
Licensed Director of Assisted Living
2 Years- Implemented performance metrics to monitor progress and identify areas for improvement.
- Cultivated a positive work environment that fostered employee engagement and boosted overall team morale.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Streamlined communication processes, resulting in increased team collaboration and productivity.
- Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Ensured compliance with all State and Federal regulations in two Assisted Living Communities.
- Daily overall operations of Assisted Living Communities.
Licensed Director of Assisted Living
6 Years 3 Months- Developed strategic initiatives to enhance operational efficiency across departments.
- Collaborated with cross-functional teams to align project goals with organizational objectives.
- Facilitated training sessions to improve staff competencies and support career development.
- Analyzed market trends to inform strategic planning and drive business growth initiatives.
- Census development.
- Hiring star employees to ensure quality care within budget
Education
Associate of Science - Nursing Practice
Skills
Relationship building
Strategic planning
Verbal and written communication
Decision-making
Team management
Employee development
Staff management
Budget control
Issues resolution
Hiring and retention
Certification
- Licensed Assisted Living Director since 2020 for the state of Minnesota.
Timeline
Licensed Director of Assisted Living
New Challenges INC
06.2024 - 06.2026Read More
Licensed Director of Assisted Living
Cerenity Senior Care
10.2018 - 01.2025Read More
St Paul Technical College
Associate of Science from Nursing Practice
Read More