Deborah Langrall
East New Market,MD
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Retail Sales / Retail Sales Associate /Cashier
Plaza Gift Shop
Cambridge , MD
1990.01 - 2003.07
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Increased sales by offering advice on purchases and promoting additional products.
Professional School Bus Driver
Dorchester County Board Of Education
CAMBRIDGE , MD
2004.04 - 2021.08
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained MD driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
- Obeyed federal, MD and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Communicated information to parents to promote good communication and transparency.
- Inspected emergency equipment and verified safe working order for student and driver use.
Daycare Director
Hyatt Regency Golf & Spa Regency
Cambridge , MD
2000.04 - 2015.12
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained energy and enthusiasm in fast-paced environment.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Helped children learn how to complete small chores appropriate for age level.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
Spec . Ed. Inst Asst ./ Library /Reading Coach
Dochester County Board Of Education
Cambridge , MD
1994.09 - 2004.04
- Identified issues, analyzed information and provided solutions to problems.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Participated in team-building activities to enhance working relationships.
- Improved operations through consistent hard work and dedication.
- Oversaw daily operations to ensure high levels of productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
High School Diploma -
CSDHS
Cambridge, MD05.1984
Skills
- Payment Processing
- Computer Proficiency and Microsoft Office
- Loss Prevention
- Merchandising and Display
- Excellent Written and Verbal Communication
- Available Nights, Weekends and Holidays
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
- Reliable and Responsible
- Detail-Oriented
Accomplishments
- Trained and mentored several employees.
- Earned “Manager” award for exceeding expectations under a few months .
- Oversaw junior employees.
- Earned class B CDL
- Earned awards for dedicated years of service
Certification
Class B License for 18 yrs , 2 year certificate in ASL , CPR certificate .
Additional Information
Leadership experience , communication experience , People skills, Problem solving abilities , attention to detail , high work ethic .
Timeline
Professional School Bus Driver
Dorchester County Board Of Education
2004.04 - 2021.08
Daycare Director
Hyatt Regency Golf & Spa Regency
2000.04 - 2015.12
Spec . Ed. Inst Asst ./ Library /Reading Coach
Dochester County Board Of Education
1994.09 - 2004.04
Retail Sales / Retail Sales Associate /Cashier
Plaza Gift Shop
1990.01 - 2003.07
High School Diploma -
CSDHS
Class B License for 18 yrs , 2 year certificate in ASL , CPR certificate .
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