Olha Khromov
Burbank,CA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier /Retail Sales Associate
Ace Hardware
Los Angeles, CA
01.2024 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Sales Associate
WilMart Las Vegas (Online Store)
Las Vegas, NV
06.2022 - 08.2023
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
Education
Junior Specialist - Sales, Merchandising, And Marketing
High Professional College
Ukraine02-2012
Skills
- Customer Service
- ID Verification
- Product Recommendations
- Payment Collection
- Cash Register Operation
- Cash Handling
- Customer Assistance
- Payment Processing
- Returns processing
- Cleaning and sanitizing
- Written and verbal communication
- Conflict Resolution
- Product Knowledge
Languages
English
Professional
Ukrainian
Professional
Russian
Professional
Timeline
Cashier /Retail Sales Associate
Ace Hardware
01.2024 - 05.2024
Sales Associate
WilMart Las Vegas (Online Store)
06.2022 - 08.2023
Junior Specialist - Sales, Merchandising, And Marketing
High Professional College
Similar Profiles
Brian P. PolkBrian P. Polk
Assistant Store Manager at Mutual Ace Hardware / Mundelein Ace HardwareAssistant Store Manager at Mutual Ace Hardware / Mundelein Ace Hardware
Mathew GrubeMathew Grube
Retail Sales Associate at True Value Hardware Store / Ace HardwareRetail Sales Associate at True Value Hardware Store / Ace Hardware
TJ RussellTJ Russell
Assistant Manager at JBK Hardware, Ace HardwareAssistant Manager at JBK Hardware, Ace Hardware
Thomas BerniniThomas Bernini
Assistant Store Manager at Chiefland Hardware and Farm Supply (Ace Hardware)Assistant Store Manager at Chiefland Hardware and Farm Supply (Ace Hardware)
Vahe AnoyanVahe Anoyan
Pharmacy Assistant at Jewel City PharmacyPharmacy Assistant at Jewel City Pharmacy