Deborah Lee
Real Estate Sales/ Sales Manager New Homes
Scottsdale,AZ
Summary
Motivated Real Estate Agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with 18 years of comprehensive experience buying and selling properties on behalf of clients and Builders. Versed in contract negotiation, contract management, customer service, and team leadership and development.
Overview
16
16
years of professional experience
Work History
Real Estate Agent
Berkshire Hathaway HomeServices/Matrix Real Estate
Scottsdale/Seattle, AZ/WA
01.2021 - Current
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Negotiated purchase agreements and contracts with buyers and sellers.
New Home Sales Manager
Toll Brothers
Seattle, WA
03.2016 - 05.2020
- Resolved customer complaints regarding building defects or quality issues in a timely manner.
- Developed marketing materials such as brochures, flyers, and promotional items for advertising campaigns.
- Created and maintained strong relationships with potential buyers, real estate agents, and other stakeholders.
- Developed and implemented sales strategies to increase revenue of new home sales.
- Assisted customers in obtaining mortgage financing by providing information about available loan programs.
- Ensured compliance with all applicable laws and regulations governing real estate transactions.
- Performed regular inspections of completed projects prior to delivery to customers.
- Analyzed market conditions and trends in order to recommend pricing changes for new home listings.
- Established relationships with local businesses that could provide additional services or discounts for new homeowners.
- Negotiated contracts between buyers and sellers in order to facilitate successful completion of new home purchases.
- Developed and implemented successful sales strategies to increase market share.
- Participated in local industry events such as open houses or trade shows in order to promote company's products and services.
- Monitored inventory levels of model homes in order to ensure availability for potential buyers.
- Maintained accurate records of all customer interactions related to new home sales activities.
- Provided customer service support for prospective buyers by answering questions about floor plans, financing options, amenities.
- Managed the entire sales process from initial contact through closing of new home sale transactions.
- Compiled listings of new developments and met with clients on location to highlight area features that satisfy home-buying needs.
Real Estate Agent
Windermere Real Estate Greenwood
Seattle, WA
01.2015 - 03.2016
- Assessed offers from interested parties before presenting them to the seller for consideration.
- Assisted clients with the purchase and sale of real estate properties by providing information on market conditions, prices, mortgages, legal requirements and related matters.
- Organized open houses and other events to promote properties for sale.
- Compiled documents such as deeds, leases and closing statements for real estate transactions.
- Prepared presentations outlining current market conditions for prospective buyers or sellers.
- Negotiated sales contracts between buyers and sellers to reach mutually beneficial agreements.
- Advised clients on how best to market their property in order to maximize its value through pricing strategies, staging techniques or renovation advice.
- Researched comparable properties sold in the area when determining a listing price for a client's home.
- Performed administrative tasks such as scheduling appointments, answering phones calls and emails, maintaining databases of contacts and updating social media accounts.
- Maintained contact with clients throughout the transaction process to provide updates on progress and answer questions.
- Managed multiple listings at once while ensuring accurate record-keeping of all paperwork.
- Followed up with prospects throughout sales processes to offer assistance.
Condominium Sales Manager/Realtor
Williams Marketing/Matrix Real Estate LLC
Seattle, WA
03.2008 - 02.2014
- Developed and implemented sales strategies to increase market share.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Performed sales consultations and educated clients on products and services.
- Established relationships with key clients, while maintaining existing customer base.
Education
Real Estate
North Seattle Community College
Seattle, WA01-2007
Skills
- New home salesmanship
- Lead Follow Up
- Lender relations
- Sales Reporting
- Sales Planning
- Market and competitive analysis
- Excellent communication skills
- Market Research
- Salesforce
- Product Knowledge
Affiliations
- Hiking
- Travel
- Volunteering at numerous organizations
Accomplishments
- Exceeded Sales Target at Toll Brothers New Home Sales from 2016-2020. Sales Manager on four sites which all won numerous new home council awards.
- Top 10% at Windermere Real Estate from 2015-2016
- Exceeded Sales Target at Williams Marketing from 2008-2014. Rookie of the year in 2008.
- Top Sales and numerous customer service awards at Nordstrom.
References
References available upon request.
Timeline
Real Estate Agent
Berkshire Hathaway HomeServices/Matrix Real Estate
01.2021 - Current
New Home Sales Manager
Toll Brothers
03.2016 - 05.2020
Real Estate Agent
Windermere Real Estate Greenwood
01.2015 - 03.2016
Condominium Sales Manager/Realtor
Williams Marketing/Matrix Real Estate LLC
03.2008 - 02.2014
Real Estate
North Seattle Community College
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